Adding concentrator

[Anonymous]

Dears,

I am trying to add concentrator VM to my RSARE VM, but i am getting the below error

Unable to connect to endpoint vives://10.1.240.130:50010?carlos.keepaliveTimeout=0 com.rsa.netwitness.carlos.transport.TransportException:

any idea?

[RSAAdmin]

Hi,

I believe this is related to a puppet issue. I don't have it handy, but I think if you do a search in KB on "endpoint" it'll bring up the article. Essentially it just has you clear out the node from the puppetmaster, then clear out the cert from the node, then re-issue.

Good luck!

[LeeKirkpatrick]

Take a look at the following KB article giggles is referencing:

https://rsaportal.force.com/customer/articles/Break_Fix/Unable-to-connect-to-endpoint-when-adding-appliance-to-RSA-Secur…