NetWitness Community

Anonymous · ‎2013-11-17

i have configured the ip, netmask and gateway after that i tried to aceess SA server via browser by using its ip address but i got error 503, service unavailable.

powered by jetty.

can anyone tell me how to resolve this jetty error?

waiting for help

huanzhou1 · ‎2013-11-17

check the log under: /var/lib/netwitness/uax/logs, can upload?

Anonymous · ‎2013-11-19

Hi Adam/Patriot3w

There is no logs in /var/lib/netwitness/rsamalware/jetty/logs

And this directory

/var/lib/netwitness/rsamalware/spectrum/logs

is also not there.

Kindly refer screen shot.

And guide me what should I do?

<https://community.emc.com/?et=watches.email.thread> ECN

can anyone help me to resolve jetty error in Security analytic server

reply from patriot3w <https://community.emc.com/people/patriot3w?et=watches.email.thread> in RSA Security Analytics - View the full discussion <https://community.emc.com/message/775070?et=watches.email.thread#775070>

Anonymous · ‎2013-11-19

Can you look in the directory he posted?

/var/lib/netwitness/uax/logs

Anonymous · ‎2013-11-19

i going two post logs that you have asked, one of working SA and other is SA that showing jetty error:

AdamRasnick · ‎2013-11-19

I dont see anything about Java on that one having issues. Are you sure Java is installed on that box? I have been involved in engagements where Java was not installed on the server...and I had to install it.

huanzhou1 · ‎2013-11-19

didn't find anything, can check the hostname and /etc/hosts?

AdamRasnick · ‎2013-11-19

AdamRasnick · ‎2013-11-19

This jetty error sounds like a java issue.

Anonymous · ‎2013-11-19

So, how will i resolve this java issue? Should i update java ? If yes then how?

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