Concentrator hungs up after upgrading to 10.6

[KushagraSharma1]

After upgrading to 10.6 from 10.5.2, everything works fine but concentrator hangs on boot screen as shown in blow image.

While on SA console, it shows that concentrator service is up. But if we are trying to start aggregation it shows an error :- Aggregation is already running. [object Object]  

And also there is no option to stop aggregation, please see the below screenshots.

Services on SA console

Start- Stop Aggregation

Please let me know if anyone is aware about this issue.

[DavidWaugh1]

Hi this is likely that the index is being loaded from disk into memory at this time.

Open an ssh session and type

iostat -m -N -x 5

You will see high disk usage utilisation on your concentrator index partition.

It will normally take a few mins or even longer on a hybrid which does not have solid state discs

Sent from my iPhone

[KushagraSharma1]

Below is the screenshot of iostat -m -N -x 5

It hung from more than 4 hrs.

[DavidWaugh1]

Okay, I recommend opening up a support ticket so we can take a look at this.

[KushagraSharma1]

I am testing it on my lab

[DavidWaugh1]

That's okay, you can still open a ticket and we can take a look.

[KushagraSharma1]

ok thanks,

can I mention your ID in ticket??

[DavidWaugh1]

Sure if it helps!

[KushagraSharma1]

Thanks

[DavidWaugh1]

Hi is aggregation actually started now? If you are concerned that it has hung on the boot screen, just switch to another terminal session with ALT-F2 or CTRL-ALT-F2

Altenatively try any of the F Function keys.