Decoder Cashe YUM Error after running NWSetup

[ChrisIchelson]

I am getting this error, sure it is probably a simple fix so I am posting it to the blog.....Anyone have any steps...

We are using the 11.5 OVA, we are running 11.6.1.1 currently.

+---------------------------------------------------+
|              NetWitness Bootstrap                 |
+---------------------------------------------------+

[2021-10-05T14:11:58+00:00] <14636> (INFO) Installing on Virtual based device: vmware
[2021-10-05T14:11:58+00:00] <14636> (INFO) Removing default repositories...
[2021-10-05T14:11:58+00:00] <14636> (INFO) Configuring bootstrap repository...
[2021-10-05T14:11:58+00:00] <14636> (INFO) Registering repository keys...
[2021-10-05T14:11:58+00:00] <14636> (INFO) Installing package: 'java-11-openjdk'
https://nw-node-zero/nwrpmrepo/11.5.0.0/RSA/repodata/repomd.xml: [Errno 14] curl#63 - "Callback aborted"
Trying other mirror.

 One of the configured repositories failed (Bootstrap Repo (RSA 11.5.0.0)),
 and yum doesn't have enough cached data to continue. At this point the only
 safe thing yum can do is fail. There are a few ways to work "fix" this:

     1. Contact the upstream for the repository and get them to fix the problem.

     2. Reconfigure the baseurl/etc. for the repository, to point to a working
        upstream. This is most often useful if you are using a newer
        distribution release than is supported by the repository (and the
        packages for the previous distribution release still work).

     3. Run the command with the repository temporarily disabled
            yum --disablerepo=bootstrap-rsa-11-5-0-0 ...

     4. Disable the repository permanently, so yum won't use it by default. Yum
        will then just ignore the repository until you permanently enable it
        again or use --enablerepo for temporary usage:

            yum-config-manager --disable bootstrap-rsa-11-5-0-0
        or
            subscription-manager repos --disable=bootstrap-rsa-11-5-0-0

     5. Configure the failing repository to be skipped, if it is unavailable.
        Note that yum will try to contact the repo. when it runs most commands,
        so will have to try and fail each time (and thus. yum will be be much
        slower). If it is a very temporary problem though, this is often a nice
        compromise:

            yum-config-manager --save --setopt=bootstrap-rsa-11-5-0-0.skip_if_unavailable=true

failure: repodata/repomd.xml from bootstrap-rsa-11-5-0-0: [Errno 256] No more mirrors to try.
https://nw-node-zero/nwrpmrepo/11.5.0.0/RSA/repodata/repomd.xml: [Errno 14] curl#63 - "Callback aborted"
[2021-10-05T14:12:01+00:00] <14636> (ERROR) Failed to install package: 'java-11-openjdk'
[2021-10-05T14:12:01+00:00] <14113> (ERROR) [nwsetup] Installation failed [error 20: bootstrap]!

[Eswar]

Are you trying to add 11.5.0.0 decoder to a 11.6.1.1 node zero? 

It seems like the node zero appliance doesn't have 11.5.0.0 repo. You might have to download zip and setup the repo in /var/netwitness/common/repo

[ChrisIchelson]

Correct, historically we have used the previous version, then upgrade up to the current without issue.

I will try 11.6 OVA if that should exist to see if the repo issue exists.  If not I will setup the repo. I will also post the results to the blog.

[ChrisIchelson]

I looked for a 11.6 OVA/OVF and doesn't look like one is released?

[Eswar · Accepted solution]

Hi Chris, I'm sure the 11.6 OVA should be available. I'm not sure how the builds are exposed outside.. 

[ChrisIchelson · Accepted solution]

The support team was able to get me the OVA for 11.6.  Instantly with quick ticket we recieved the FTP download.

This also resolved the issue.

So when loading a hyrbid, the matching series OVA needs to match the repository.  You can check this by doing an ls on the file folder repository.    This also resolved the issue.