Module ipdbextractor failed to load

[huanzhou1]

@Engine~\^A^@^@Module ipdbextractor failed to load: Failed to read dir file from location /var/netwitness/ipdbextractor/devicelocation/global/local/directory/ Diagnostic information: Throw location unknown (consider using BOOST_THROW_EXCEPTION)

Dynamic exception type: nw::ipdbextractor::InitError

std::exception::what: Failed to read dir file from location /var/netwitness/ipdbextractor/devicelocation/global/local/directory/

Any idea?

Thank you.

[RSAAdmin · Accepted solution]

Hi, patriot3w

It looks like you didn't mount the ipdb or you have problems with your mount point.

See Mount the IPDB - NetWitness Documentation Home

You must do all the steps described in this doc, and with a little luck you'll have it running.

[huanzhou1]

after i deploy the envision content from the live, its showing started now.

thanks.