NetWitness Community

Anonymous · ‎2016-08-30

I'm sure most of you are now starting to regularly deploy the new Series 5 Hardware. Many of us have used the NwArrayConfig script (2.1 / 2.2) versions in the past, but you may encounter issues when running these older scripts on Series 5 Gear with "Multiple DACs on Concentrators specifically" It has been suggested to me to use the new script located in "/opt/rsa/saTools". You can also acquire this also by downloading the following rpm;

rsa-sa-tools-10.6.1.1-118.4.eb0e5a2.el6.noarch.rpm

DO NOT use the NwArrayCfg script in the opt/rsa/saTools directory from any release earlier than the release listed above. It will incorrectly configure the first two drives in each Packet Decoder DAC into a RAID 0 Configuration.

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Hello Everyone,

This Article contains the error(s) and the workaround for this particular issue.

I encountered the issue below while deploying some S5 gear for a customer. The deployment consisted of (2) S5 Decoders with (5) DACs each, and (2) S5 Concentrators with (4) DACs each. The gear was re-imaged/down-revved to 10.4.0.2.J because the customer was running at version 10.4.1.4 at the time of the installation. After the gear was spun up and IP’d the ArrayCfg script was ran (2.2) version on each of the Decoders, and all (5) DACs on each initialized without issue, it was only the S5 Concentrators that had this issue.

I was able to successfully run the script the first time with the “- - action init “ option, which configured the first DAC correctly. When attempting to run the script a second time with the “ - -action add” option it failed and I got the following error message;

Failed!: The number of disk group sizes (3) is not valid for configuring a NextGen device. Please verify there are only 1 or 2 disk group sizes being presented to the appliance and rerun this script.

I ran the nwraidutil.pl script to check the status and saw the following; See in ORANGE that it appeared to have configured the second DAC, but when doing a df –Ph I could see that it indeed did not. Also toward the end of the nwraidutil.pl output it showed that I had physical disk issues. Also see in ORANGE.

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[root@sanitizedhostname ~]# nwraidutil.pl

RSA NetWitness RAID Utility Version 2012.09.07

Using /opt/MegaRAID/MegaCli/MegaCli64

-----------------------------

Logical Disk Information

-----------------------------

Physical Drive State Legend

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B Unconfigured(Bad) O Online

D Dedicated Hotspare and associated virtual drive number R Rebuild

E Hotspare prefers same enclosure S Solid-State Drive

F Foreign U Unconfigured(Good)

G Global hotspare X Offline

I Hotspare is revertible ! Failed

M Missing ? Unknown state

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NOTE: 'E' does not prohibit a hotspare from being used in another enclosure, it is merely a preference

Logical Drive State Legend

------------------------------------------------

D Degraded X Offline

O Optimal ! Failed

P Partially Degraded ? Unknown state

R Rebuild

------------------------------------------------

Adapter: 0 - PERC H730P Mini

Virtual Disk: 0 (O) - Found 2 of 2 {Raid Level 1, 931.0 GB, 128 KB Stripe Size, WriteBack, ReadAdaptive, Cached, Write Cache OK if Bad BBU}

PD: 0 Enclosure: 32 Slot: 0 (O) 931.512 GB SEAGATE ST91000640SS AS0B9XG944R5

PD: 1 Enclosure: 32 Slot: 1 (O) 931.512 GB SEAGATE ST91000640SS AS0B9XG944S5

Virtual Disk: 1 (O) - Found 2 of 2 {Raid Level 1, 1.818 TB, 128 KB Stripe Size, WriteBack, ReadAdaptive, Cached, Write Cache OK if Bad BBU}

PD: 0 Enclosure: 32 Slot: 2 (O) 1.819 TB SEAGATE ST2000NX0273 NS27S4607JZR

PD: 1 Enclosure: 32 Slot: 3 (O) 1.819 TB SEAGATE ST2000NX0273 NS27S4607HXX

Adapter: 1 - PERC H830 Adapter

Virtual Disk: 0 (O) - Found 8 of 8 {Raid Level 5, 25.466 TB, 128 KB Stripe Size, WriteBack, ReadAdaptive, Cached, Write Cache OK if Bad BBU}

PD: 0 Enclosure: 51 Slot: 6 (O) 3.638 TB SEAGATE ST4000NXCLAR4000GS18Z1Z8RA4L

PD: 1 Enclosure: 51 Slot: 7 (O) 3.638 TB SEAGATE ST4000NXCLAR4000GS18Z1Z8RAFY

PD: 2 Enclosure: 51 Slot: 8 (O) 3.638 TB SEAGATE ST4000NXCLAR4000GS18Z1Z8RAJ9

PD: 3 Enclosure: 51 Slot: 9 (O) 3.638 TB SEAGATE ST4000NXCLAR4000GS18Z1Z8RAWE

PD: 4 Enclosure: 51 Slot: 10 (O) 3.638 TB SEAGATE ST4000NXCLAR4000GS18Z1Z8RA73

PD: 5 Enclosure: 51 Slot: 11 (O) 3.638 TB SEAGATE ST4000NXCLAR4000GS18Z1Z8RANY

PD: 6 Enclosure: 51 Slot: 12 (O) 3.638 TB SEAGATE ST4000NXCLAR4000GS18Z1Z8QVM2

PD: 7 Enclosure: 51 Slot: 13 (O) 3.638 TB SEAGATE ST4000NXCLAR4000GS18Z1Z8RAE5

Virtual Disk: 1 (O) - Found 6 of 6 {Raid Level 5, 928.75 GB, 128 KB Stripe Size, WriteBack, ReadAdaptive, Cached, Write Cache OK if Bad BBU}

PD: 0 Enclosure: 51 Slot: 0 (OS) 186.310 GB HITACHI HUSRL402 CLAR200C190XTVZAAYA

PD: 1 Enclosure: 51 Slot: 1 (OS) 186.310 GB HITACHI HUSRL402 CLAR200C190XTVZD5GA

PD: 2 Enclosure: 51 Slot: 2 (OS) 186.310 GB HITACHI HUSRL402 CLAR200C190XTVZAL4A

PD: 3 Enclosure: 51 Slot: 3 (OS) 186.310 GB HITACHI HUSRL402 CLAR200C190XTVZ768A

PD: 4 Enclosure: 51 Slot: 4 (OS) 186.310 GB HITACHI HUSRL402 CLAR200C190XTVZA6PA

PD: 5 Enclosure: 51 Slot: 5 (OS) 186.310 GB HITACHI HUSRL402 CLAR200C190XTVZD02A

Virtual Disk: 2 (O) - Found 6 of 6 {Raid Level 5, 928.75 GB, 128 KB Stripe Size, WriteBack, ReadAdaptive, Cached, Write Cache OK if Bad BBU}

PD: 0 Enclosure: 52 Slot: 0 (OS) 186.310 GB HITACHI HUSRL402 CLAR200C190XTVZ6NRA

PD: 1 Enclosure: 52 Slot: 1 (OS) 186.310 GB HITACHI HUSRL402 CLAR200C190XTVZ6NUA

PD: 2 Enclosure: 52 Slot: 2 (OS) 186.310 GB HITACHI HUSRL402 CLAR200C190XTVZ6RBA

PD: 3 Enclosure: 52 Slot: 3 (OS) 186.310 GB HITACHI HUSRL402 CLAR200C190XTVZAL9A

PD: 4 Enclosure: 52 Slot: 4 (OS) 186.310 GB HITACHI HUSRL402 CLAR200C190XTVZ66HA

PD: 5 Enclosure: 52 Slot: 5 (OS) 186.310 GB HITACHI HUSRL402 CLAR200C190XTVZ61EA

Virtual Disk: 3 (O) - Found 8 of 8 {Raid Level 5, 25.466 TB, 128 KB Stripe Size, WriteBack, ReadAdaptive, Cached, Write Cache OK if Bad BBU}

PD: 0 Enclosure: 52 Slot: 6 (O) 3.638 TB SEAGATE ST4000NXCLAR4000GS18Z1Z8R9AH

PD: 1 Enclosure: 52 Slot: 7 (O) 3.638 TB SEAGATE ST4000NXCLAR4000GS18Z1Z8RBP9

PD: 2 Enclosure: 52 Slot: 8 (O) 3.638 TB SEAGATE ST4000NXCLAR4000GS18Z1Z8RA8Y

PD: 3 Enclosure: 52 Slot: 9 (O) 3.638 TB SEAGATE ST4000NXCLAR4000GS18Z1Z8R963

PD: 4 Enclosure: 52 Slot: 10 (O) 3.638 TB SEAGATE ST4000NXCLAR4000GS18Z1Z8R9BL

PD: 5 Enclosure: 52 Slot: 11 (O) 3.638 TB SEAGATE ST4000NXCLAR4000GS18Z1Z8RBKQ

PD: 6 Enclosure: 52 Slot: 12 (O) 3.638 TB SEAGATE ST4000NXCLAR4000GS18Z1Z8RAML

PD: 7 Enclosure: 52 Slot: 13 (O) 3.638 TB SEAGATE ST4000NXCLAR4000GS18Z1Z8F3VV

No logical disk problems found.

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Physical Disk Information

------------------------------

Physical Drive State Legend

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B Unconfigured(Bad) O Online

D Dedicated Hotspare and associated virtual drive number R Rebuild

E Hotspare prefers same enclosure S Solid-State Drive

F Foreign U Unconfigured(Good)

G Global hotspare X Offline

I Hotspare is revertible ! Failed

M Missing ? Unknown state

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NOTE: 'E' does not prohibit a hotspare from being used in another enclosure, it is merely a preference

Adapters found: 2

Adapter 0 (PERC H730P Mini) enclosures found: 1

Adapter 0 (PERC H730P Mini) enclosure 32 slots found: 4

Encl Slot State P.Fail.Count Raw Size Inquiry Data

32 0 (O) 0 931.512 GB SEAGATE ST91000640SS AS0B9XG944R5

32 1 (O) 0 931.512 GB SEAGATE ST91000640SS AS0B9XG944S5

32 2 (O) 0 1.819 TB SEAGATE ST2000NX0273 NS27S4607JZR

32 3 (O) 0 1.819 TB SEAGATE ST2000NX0273 NS27S4607HXX

Adapter 1 (PERC H830 Adapter) enclosures found: 4

Adapter 1 (PERC H830 Adapter) enclosure 51 slots found: 15

Encl Slot State P.Fail.Count Raw Size Inquiry Data

51 0 (OS) 0 186.310 GB HITACHI HUSRL402 CLAR200C190XTVZAAYA

51 1 (OS) 0 186.310 GB HITACHI HUSRL402 CLAR200C190XTVZD5GA

51 2 (OS) 0 186.310 GB HITACHI HUSRL402 CLAR200C190XTVZAL4A

51 3 (OS) 0 186.310 GB HITACHI HUSRL402 CLAR200C190XTVZ768A

51 4 (OS) 0 186.310 GB HITACHI HUSRL402 CLAR200C190XTVZA6PA

51 5 (OS) 0 186.310 GB HITACHI HUSRL402 CLAR200C190XTVZD02A

51 6 (O) 0 3.638 TB SEAGATE ST4000NXCLAR4000GS18Z1Z8RA4L

51 7 (O) 0 3.638 TB SEAGATE ST4000NXCLAR4000GS18Z1Z8RAFY

51 8 (O) 0 3.638 TB SEAGATE ST4000NXCLAR4000GS18Z1Z8RAJ9

51 9 (O) 0 3.638 TB SEAGATE ST4000NXCLAR4000GS18Z1Z8RAWE

51 10 (O) 0 3.638 TB SEAGATE ST4000NXCLAR4000GS18Z1Z8RA73

51 11 (O) 0 3.638 TB SEAGATE ST4000NXCLAR4000GS18Z1Z8RANY

51 12 (O) 0 3.638 TB SEAGATE ST4000NXCLAR4000GS18Z1Z8QVM2

51 13 (O) 0 3.638 TB SEAGATE ST4000NXCLAR4000GS18Z1Z8RAE5

51 14 (GEI) 0 3.638 TB SEAGATE ST4000NXCLAR4000GS18Z1Z8R9YY Hotspare Information

Adapter 1 (PERC H830 Adapter) enclosure 52 slots found: 15

Encl Slot State P.Fail.Count Raw Size Inquiry Data

52 0 (OS) 0 186.310 GB HITACHI HUSRL402 CLAR200C190XTVZ6NRA

52 1 (OS) 0 186.310 GB HITACHI HUSRL402 CLAR200C190XTVZ6NUA

52 2 (OS) 0 186.310 GB HITACHI HUSRL402 CLAR200C190XTVZ6RBA

52 3 (OS) 0 186.310 GB HITACHI HUSRL402 CLAR200C190XTVZAL9A

52 4 (OS) 0 186.310 GB HITACHI HUSRL402 CLAR200C190XTVZ66HA

52 5 (OS) 0 186.310 GB HITACHI HUSRL402 CLAR200C190XTVZ61EA

52 6 (O) 0 3.638 TB SEAGATE ST4000NXCLAR4000GS18Z1Z8R9AH

52 7 (O) 0 3.638 TB SEAGATE ST4000NXCLAR4000GS18Z1Z8RBP9

52 8 (O) 0 3.638 TB SEAGATE ST4000NXCLAR4000GS18Z1Z8RA8Y

52 9 (O) 0 3.638 TB SEAGATE ST4000NXCLAR4000GS18Z1Z8R963

52 10 (O) 0 3.638 TB SEAGATE ST4000NXCLAR4000GS18Z1Z8R9BL

52 11 (O) 0 3.638 TB SEAGATE ST4000NXCLAR4000GS18Z1Z8RBKQ

52 12 (O) 0 3.638 TB SEAGATE ST4000NXCLAR4000GS18Z1Z8RAML

52 13 (O) 0 3.638 TB SEAGATE ST4000NXCLAR4000GS18Z1Z8F3VV

52 14 (ID-3) 0 3.638 TB SEAGATE ST4000NXCLAR4000GS18Z1Z829MB Hotspare Information

Adapter 1 (PERC H830 Adapter) enclosure 67 slots found: 15

Encl Slot State P.Fail.Count Raw Size Inquiry Data

67 0 (US) 0 186.310 GB HITACHI HUSRL402 CLAR200C190XTVZ633A

67 1 (US) 0 186.310 GB HITACHI HUSRL402 CLAR200C190XTVZBN4A

67 2 (US) 0 186.310 GB HITACHI HUSRL402 CLAR200C190XTVZBJJA

67 3 (US) 0 186.310 GB HITACHI HUSRL402 CLAR200C190XTVZADUA

67 4 (US) 0 186.310 GB HITACHI HUSRL402 CLAR200C190XTVZBM6A

67 5 (US) 0 186.310 GB HITACHI HUSRL402 CLAR200C190XTVZD2SA

67 6 (U) 0 3.638 TB SEAGATE ST4000NXCLAR4000GS18Z1Z8HK81

67 7 (U) 0 3.638 TB SEAGATE ST4000NXCLAR4000GS18Z1Z8HKM7

67 8 (U) 0 3.638 TB SEAGATE ST4000NXCLAR4000GS18Z1Z8HHVD

67 9 (U) 0 3.638 TB SEAGATE ST4000NXCLAR4000GS18Z1Z970N5

67 10 (U) 0 3.638 TB SEAGATE ST4000NXCLAR4000GS18Z1Z8E3G7

67 11 (U) 0 3.638 TB SEAGATE ST4000NXCLAR4000GS18Z1Z8R929

67 12 (U) 0 3.638 TB SEAGATE ST4000NXCLAR4000GS18Z1Z8RA6Q

67 13 (U) 0 3.638 TB SEAGATE ST4000NXCLAR4000GS18Z1Z8RBSY

67 14 (U) 0 3.638 TB SEAGATE ST4000NXCLAR4000GS18Z1Z8GJ8P

Adapter 1 (PERC H830 Adapter) enclosure 79 slots found: 15

Encl Slot State P.Fail.Count Raw Size Inquiry Data

79 0 (US) 0 186.310 GB HITACHI HUSRL402 CLAR200C190XTVZA86A

79 1 (US) 0 186.310 GB HITACHI HUSRL402 CLAR200C190XTVZA9YA

79 2 (US) 0 186.310 GB HITACHI HUSRL402 CLAR200C190XTVZ859A

79 3 (US) 0 186.310 GB HITACHI HUSRL402 CLAR200C190XTVZ89RA

79 4 (US) 0 186.310 GB HITACHI HUSRL402 CLAR200C190XTVZAHKA

79 5 (US) 0 186.310 GB HITACHI HUSRL402 CLAR200C190XTVZ66ZA

79 6 (U) 0 3.638 TB SEAGATE ST4000NXCLAR4000GS18Z1Z8RA81

79 7 (U) 0 3.638 TB SEAGATE ST4000NXCLAR4000GS18Z1Z8N9JZ

79 8 (U) 0 3.638 TB SEAGATE ST4000NXCLAR4000GS18Z1Z8R9PL

79 9 (U) 0 3.638 TB SEAGATE ST4000NXCLAR4000GS18Z1Z8R9ZY

79 10 (U) 0 3.638 TB SEAGATE ST4000NXCLAR4000GS18Z1Z8RA0S

79 11 (U) 0 3.638 TB SEAGATE ST4000NXCLAR4000GS18Z1Z8RBAD

79 12 (U) 0 3.638 TB SEAGATE ST4000NXCLAR4000GS18Z1Z8R9AY

79 13 (U) 0 3.638 TB SEAGATE ST4000NXCLAR4000GS18Z1Z8RANL

79 14 (U) 0 3.638 TB SEAGATE ST4000NXCLAR4000GS18Z1Z8E9Y4

WARNING: Physical disk problems have been found.

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Adapter Information

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Adapters present: 2

Adapter 0:

[Product Name] PERC H730P Mini

[Firmware Version] 4.250.00-4402

[Serial Number] 59N05XI

[Memory] 2048MB

[Alarm Device] Absent

[Alarm Enabled] Disabled

[Memory Correctable Errors] 0

[Memory Uncorrectable Errors] 0

[Battery Backup Unit] Present

[Restore HotSpare on Insertion] Disabled

[Use Full Disk Encryption Only] Yes

[Security Keys Assigned] No

[Security Keys Failed] No

[Security Keys Not Backed Up] No

[Virtual Drives] 2

[VD's Degraded] 0

[VD's Offline] 0

[Failed Disks] 0

Adapter 1:

[Product Name] PERC H830 Adapter

[Firmware Version] 4.250.00-4402

[Serial Number] 59N001Bpvscan

[Memory] 2048MB

[Alarm Device] Absent

[Alarm Enabled] Disabled

[Memory Correctable Errors] 0

[Memory Uncorrectable Errors] 0

[Battery Backup Unit] Present

[Restore HotSpare on Insertion] Disabled

[Use Full Disk Encryption Only] Yes

[Security Keys Assigned] No

[Security Keys Failed] No

[Security Keys Not Backed Up] No

[Virtual Drives] 4

[VD's Degraded] 0

[VD's Offline] 0

[Failed Disks] 0

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At this point I attempted to “MANUALLY tear down the DAC with the by doing the following;

Stopped nwappliance and nwconcentrator service(s)

Un-mounted the /var/netwitness/concentrator filesystems

Ran the lvscan, vgscan, and pvscan commands and ran the appropriate lvremove, vgremove, and pvremove commands.

Edited the /etc/fstab to comment out entries that the script has made for the DAC.

***Be sure to comment out any entries made in /etc/fstab for the DAC. If you do not, and run he below command and reboot before re-running the script your system will not boot! ***

Lastly I ran the following command to remove all the drives for the 830 adapter.

#/opt/MegaRAID/MegaCli/MegaCli64 -CfgLdDel –Lall –a(x)

It was at this it was discovered that the script was failing because of a conflict associated with the < /dev/sdb > physical volume. We came up with the following workaround to “trick” the script into running properly. See in RED below…

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root@sanitizedhostname arrayCfg]# fdisk -l /dev/sdb

Disk /dev/sdb: 1999.8 GB, 1999844147200 bytes

255 heads, 63 sectors/track, 243133 cylinders

Units = cylinders of 16065 * 512 = 8225280 bytes

Sector size (logical/physical): 512 bytes / 4096 bytes

I/O size (minimum/optimal): 4096 bytes / 4096 bytes

Disk identifier: 0x00090505

Device Boot Start End Blocks Id System

[root@sanitizedhostname arrayCfg]# pvcreate /dev/sdb

Physical volume "/dev/sdb" successfully created

[root@sanitizedhostname arrayCfg]# vgcreate dummy /dev/sdb

Volume group "dummy" successfully created

[root@root@sanitizedhostname arrayCfg]# lvcreate -l +100%FREE dummy -n dummy

Logical volume "dummy" created

[root@sanitizedhostname arrayCfg]# pvscan

PV /dev/sdd VG index lvm2 [928.72 GiB / 0 free]

PV /dev/sdc VG concentrator lvm2 [25.47 TiB / 0 free]

PV /dev/sdb VG dummy lvm2 [1.82 TiB / 0 free]

PV /dev/sda2 VG VolGroup00 lvm2 [255.97 GiB / 87.97 GiB free]

Total: 4 [28.44 TiB] / in use: 4 [28.44 TiB] / in no VG: 0 [0 ]

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At this point we were able to start over “SUCESSFULLY” running the 2.2 script with first the “- - action init” and then the “- - action add” options.

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[root@sanitizedhostname arrayCfg]# df -h

Filesystem Size Used Avail Use% Mounted on

/dev/mapper/VolGroup00-root

20G 1.7G 17G 10% /

tmpfs 64G 0 64G 0% /dev/shm

/dev/sda1 256M 61M 182M 25% /boot

/dev/mapper/VolGroup00-usrhome

4.0G 136M 3.7G 4% /home

/dev/mapper/VolGroup00-opt

20G 53M 20G 1% /opt

/dev/mapper/VolGroup00-rsaroot

10G 36M 10G 1% /opt/rsa

/dev/mapper/VolGroup00-tmp

20G 33M 20G 1% /tmp

/dev/mapper/VolGroup00-var

20G 91M 20G 1% /var

/dev/mapper/VolGroup00-rabmq

20G 35M 20G 1% /var/lib/rabbitmq

/dev/mapper/VolGroup00-varlog

16G 60M 16G 1% /var/log

/dev/mapper/VolGroup00-nwhome

30G 90M 30G 1% /var/netwitness

/dev/mapper/VolGroup00-vartmp

4.0G 33M 4.0G 1% /var/tmp

/dev/mapper/concentrator-root

30G 33M 30G 1% /var/netwitness/concentrator

/dev/mapper/index-index

929G 34M 929G 1% /var/netwitness/concentrator/index

/dev/mapper/concentrator-sessiondb

2.6T 33M 2.6T 1% /var/netwitness/concentrator/sessiondb

/dev/mapper/concentrator-metadb

23T 33M 23T 1% /var/netwitness/concentrator/metadb

/dev/mapper/index0-index

929G 34M 929G 1% /var/netwitness/concentrator/index0

/dev/mapper/concentrator0-sessiondb

2.6T 33M 2.6T 1% /var/netwitness/concentrator/sessiondb0

/dev/mapper/concentrator0-metadb

23T 33M 23T 1% /var/netwitness/concentrator/metadb0

/dev/mapper/index1-index

929G 34M 929G 1% /var/netwitness/concentrator/index1

/dev/mapper/concentrator1-sessiondb

2.6T 33M 2.6T 1% /var/netwitness/concentrator/sessiondb1

/dev/mapper/concentrator1-metadb

23T 33M 23T 1% /var/netwitness/concentrator/metadb1

/dev/mapper/index2-index

929G 34M 929G 1% /var/netwitness/concentrator/index2

/dev/mapper/concentrator2-sessiondb

2.6T 33M 2.6T 1% /var/netwitness/concentrator/sessiondb2

/dev/mapper/concentrator2-metadb

23T 33M 23T 1% /var/netwitness/concentrator/metadb2

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After this we cleaned up the /dev/sdb entries were made…

[root@sanitizedhostname arrayCfg]# lvchange -an dummy

[root@sanitizedhostname arrayCfg]# lvremove dummy

Logical volume "dummy" successfully removed

[root@sanitizedhostname arrayCfg]# vgremove dummy

Volume group "dummy" successfully removed

[root@sanitizedhostname arrayCfg]# pvremove /dev/sdb

Labels on physical volume "/dev/sdb" successfully wiped

RE-Start nwappliance and nwconcentrator service(s)

SalSanshez · ‎2016-11-29

Just ran into this yesterday. Thanks for the write up GKKxwgBy9sU0nCbYviD6G5r7VXv0d4jsoi0NgriKbn4=‌!

NetWitness Community

NwArrayConfig.py script errors on Series 5 Gear (older script versions)