after upgrade from 220.127.116.11 to 18.104.22.168 now facing major problem to upgrade the NWEdpoint agent to get the latest feature. As per my knowledge only way to upgrade is to uninstall the 22.214.171.124 and install 126.96.36.199 again which is very time consuming and can face so many unknown issue. so looking for some solution to upgrade agents from console without uninstalling. as we are still facing an issue to uninstall through sccm for few machine.
Also one thing which RSA must fix in upcoming path to give the option to upgrade few selected agent for testing purpose. As there is only one option to upgrade the agent from more action the only option is to "upgrade/Uninstall all agents", which is not feasible in the production environment. also if you select any one or two machine and click more action it gives only option to uninstall the agent.