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NetWitness Discussions

Problem after update to 10.4

Anonymous
Not applicable

‎2014-09-23 03:03 AM

Hello,

 

After update from 10.3.4 to 10.4 I receive some problem. My Log Collector not work. In first time I receive many like:

 

Sep 23 09:36:00 SA-LogDecoder nw[2196]: [AMQPClientBase] [failure] An error occurred creating an AMQP channel: a socket error occurred

Sep 23 09:36:00 SA-LogDecoder nw[2196]: [LogdecoderProcessor] [failure] [queue.odbc] [idle] Failed during getWork: a socket error occurred


I can see only logs collect via log decoder (protocol Syslog). Then I try find solution at forum and find action rekey (). I'm also reinstall nwlogcollector, rabbit-mq server. Now I can access to Log Collector (Service x.x.x.x host LogCollector is unreachable).

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Anonymous
Not applicable
In response to RobertFulton

‎2014-10-16 03:26 PM

@robertfulton

 

Yes, i resolve the issue with support,

We found that puppet certificate was not properly exchange between puppet master and puppet agent.

 

Sent from my iPhone

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