Reporting Engine not Starting

[GeraldNaude]

Good Day,

My SA Appliance shows that the reporting service is not running.

I have checked the ports and re-added the sevice but still nothing.

Any Idea on what I could do?

I am currently running Version 10.5.1

[DavidWaugh1]

Hi does this help?

https://rsaportal.force.com/customer/articles/Break_Fix/Reporting-Engine-will-not-start-after-upgrading-to-RSA-Security-Analytics-10-5-1-0

I would also recommend that you look in the

/home/rsasoc/rsa/soc/reporting-engine/logs/reporting-engine.log file

so we can see what the errors are.

[GeraldNaude]

Hi David

I got my services to run but now I can't use the investigation.

It keeps on showing "Service 66 is invalid"