RSA NetWitness Orchestrator Online Documentation is empty

[lukaszczerwonka]

I'm looking for ThreatConnect upgrade guide. https://community.rsa.com/t5/rsa-netwitness-orchestrator/ct-p/netwitness-orchestrator is empty. Any tips?

[rsalinkadmin]

Hi @lukaszczerwonka,

Below is what I see on that page. Could you please confirm that it is still empty for you and, if so, perhaps provide a screenshot if you can?

Thanks!
Jeff

[JoshRandall]

@rsalinkadmin We should be showing a message to users or otherwise making it clear that content on that page requires people to be logged in to view.

pre-login:

post-login:

[kseniabykova1]

Hi, i have the same problem, i can't see RSA NW Orchestrator documentation also after login with my account. 

[rsalinkadmin · Accepted solution]

Hi @kseniabykova1 ,

Sorry for the inconvenience caused. You have been now  provided sufficient privileges to see this page: https://community.rsa.com/t5/rsa-netwitness-orchestrator/tkb-p/netwitness-orchestrator-documentation 

Would you mind give it a try?

Thanks!

[kseniabykova1]

Yes, now it works, Thanks a lot!

[kseniabykova1]

After my message in this post, I 've opened support case with the same problem 

Subject: RSA Customer Support Case Number 01789399 Opened regarding RSA NW Orchestrator documentation is empty

after this message that i have been provided sufficient privileges to see this page, i checked and i could see all documents on the page of RSA NW Orchestrator

but after i received email from support:

"Hello Ksenia,

I've provided you with Partner access along with access to the Netwitness Orchestrator environment. Please sign out and delete the cookies/cached images of the browser you're using. if that didn't work, try Incognito mode. Also, please make sure to use google chrome, not internet explorer. And, if chrome didn't work, please try Microsoft edge. I'll be waiting for your confirmation on whether you can access the documentation or not.

Please reach out if there are any concerns."

and now i can't see nothing on the page any more.

Thanks

Ksenia

[HuanZhou]

Hi, same problem here, can help to grant access?