2016-05-18 06:01 AM
Hi,
I have to deploy 2nd SA Server for my customer, we have 10.6.0.1 SA version. Is there any exact guide how to deploy this server ? I.e. how to create accounts, best practices etc.
Official documentation ( Multiple Security Analytics Server Deployment - RSA Security Analytics Documentation ) doesn't contain needed information.
Regards
Marcin
2016-05-20 02:45 PM
Hi David,
Using Professional Service is not always solution in some regions in Europe, where RSA services are too expensive, so partner needs to do all implementation.
If we are selling enterprise solution then we should create high availability capability for all our components without any limitation on secondary devices.
Thanks,
Miha
2016-05-23 03:35 AM
Hi David,
I'm thinking more about HA than only 2nd SA Server. It's not possible to implement HA solution with physical devices currently ( as I know, maybe I'm wrong ), with VM environment it's easier because we can use VMware HA if physical server goes down.
In my opinion RSA should create redundancy for SA product on services level ( service clustering ? ). I know it's not easy task, but enterprise class products should have this feature, also no build-in option for system backup is a problem for some customers ( they ask this every time when I meet a new potential customer ! ), I know we can backup environment settings using scripts, but it's not enough for many customers.
Regarding our case now, my customer will work as a MSSP , so with RSA help ( Miha, Helmut ) we managed to show them how it can be done, but it's not easy architecture ( i.e. Active/passive solution can't be done with primary and online secondary site without doubling licenses ! ).
2nd SA Server wil be used mainly for customer investigations, and for this task this type of service is enough.
Thanks
Marcin
2016-05-23 04:21 AM
For what we spend on our support contract, if an upgrade removes functionality (the secondary server worked fine in 10.3) then telling us we need a PS engagement to restore that functionality is not going to be well received.
2016-06-30 06:26 AM
I have opened up the following RFE (Request For Enhancement for this)
SATCE-1788 Full Fault Tolerance and High Availability of Security Analytics Deployment
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2016-07-20 04:03 PM
Hi David,
I'm refreshing this post, is FT and HA added to Security Analytics roadmap ?
2016-07-22 04:20 AM
Hi Marcin, what I'm going to do at one customer is put the SA Server component on a virtual machine and then use the HA features of vmware to give high availability. I think the other components can be designed to be redundant.
Hopefully product management will post here with an update.
2017-09-21 12:02 PM
Hi There -
As this RFE was submitted over a year ago, would it be possible to get a update on where this is at?