2019-02-14 12:15 PM
After upgrading I noticed that some unidentified content previously dropped on the log decoder is now making it through.
Without surprise, this was not documented anywhere. Let's not start a debate on how awesome RSA's documentation is, I would rather see some evidence instead.
--Previously only logs complying with RFC 5424 protocol could make it through.
--Currently, some are dropped and some are not. Haven't established a pattern yet.
Problems this is creating:
-An attacker can send can send anything they want to the SIEM if they know the IP of the collector.
Potentially causing good data to be overwritten
Potentially slowing down the system
Reducing retention(some customers may not even realize and spend more to RSA for unnecessary storage, good for you and bad for customers)
-Devices forwarding logs in the wrong way than the RSA recommended method and could still make it through. For example an Oracle DB does not read the documentation and starts forward syslog his own way, this may not have a proper header but could still make it thorough. Then create confusion when we see some traffic from that device before it was integrated as part of a project.
-Packet strings from our vulnerability scans now make it to the SIEM contaminating our logs and reducing the retention. Very useful right?
Yes we know we can spend hours and create rules to drop these but why can't you design something properly? Or at least document both good and bad designs!
Obviously when there is no documentation of the change, there is no acknowledgement of the change and therefore there cannot be a workaround. I'm sure our external auditors would be thrilled to hear of this new feature of a product advertised for security.
2019-02-14 12:26 PM
Marinos
In version 10.6.x the option to capture logs that do not contain a < Priority > value
Can you please check this setting:
/decoder/config/capture.device.params
Is the following setting present?
requirePri=false
Dave
2019-02-15 05:46 AM
That setting is blank
2019-02-20 05:25 AM
Is this another case were the customer has to figure this out by themselves?
2019-02-20 06:49 AM
Marinos
Have you contacted support?
I am open to having a Webex with you to see what is going on.
Dave
2019-02-21 10:37 AM
Thanks Dave,
I will not engage support for an undocumented module of the product as I got stuffed last time with an ESA issue with support and DOCS teams blaming eachother and changing their story every couple of weeks on what the correct functionality should be. This blame-game lasted 9 months with support and another 3 with docs team.
I will reach out to you directly when I find some time for a webex. Thanks a lot for your offer.
2019-03-13 09:40 AM
No need for webex now. RSA DOCS team decided that is a good idea to write some documentation regarding the changes made to the software. These are available in the release notes.