Upgrade 10.6.6 to 11.2.0

[SamantaSantos]

I did the upgrade of version 10.6.6 to 11.2.0, my SA did the upgade, but I did see any host, like ESA, Concentrator. Has anyone ever experienced this?

[NandakumarVadiv]

Hi Santos,

You will see other hosts in Host page but might the version in 10.6.6.  Proceed to upgrade other hosts into 11.2.0 and try to discover with NWadmin Server and you can see discovered host updated version in host page. Refer below article(Page 50) for the non-SA Server upgrade

https://community.rsa.com/docs/DOC-96469

Nanda

[SamantaSantos]

Nanda,

I can`t do the upgrade the other hosts, only SA and ESA, the others stay in version 10.6.6.

I did this upgrade on my lab enviroment and it worked perfectly.

Did you see any thing like this? When I put the command orchestration-cli-client -l I see only my sa server.

[NandakumarVadiv]

Hi Samanta,

Please check required ports are opened between Node0(NW Admin Server) and NodeX(Other hosts).

https://community.rsa.com/docs/DOC-83050

Nanda

[SamantaSantos]

HI Nanda,

All ports are open.

Samanta

[Anonymous]

Samanta, I'm a couple days late, but running in mixed mode is absolutely possible, but not 100% straightforward. Please see this post for more information.

https://community.rsa.com/community/products/netwitness/blog/2019/03/20/running-rsa-netwitness-mixed-mode

[AlessandroZatti]

Hi Samanta,

If I'm correct, after the upgrade the Host list is empty? You only have the SA Appliance.

Am I correct? 

[AlessandroZatti]

If it is the probably something went wrong during the host migration to the new OrchestrationServer MongoDB, 

How many host do you have in your environment?

Ale

[SamantaSantos]

Yes. I have 40 host on my enviroment.

[AlessandroZatti]

I experienced a similar situation. Due to a mismatch the restore script is not able to correctly identify that you are restoring a SA  node (node0).

Due to this the scripts doesn’t restore the Orchestration Server and something more.

To understand if it is my similar situation we have to check the systems (a list of IP NODE and NODE TYPE could be useful).

Are you already in touch with the customer support? did you already open a case?

Ale