VLC is causing rabbit related issues

[shubhrangshuC]

I have been trying to run puppet agent -t on my VLC and it keeps on throwing rabbit related issues.I have verified that the shovel_config has proper entries of the destination decoders.Also have referred the KB https://community.rsa.com/docs/DOC-53449 

however no luck.Attached is the error message run after puppet agent -t.Any help in fixing this issue is highly appreciated.

The SA version is 10.6.1.0

[JesseLyon]

Hello,

There may be some other issues here, but looking at the log files rabbit isn't started. If you start rabbit (service rabbitmq-server start) does it stay started? 

[shubhrangshuC]

It does stays started however the node shows down always :-

[]# service rabbitmq-server status
Status of node sa@localhost ...
Error: unable to connect to node sa@localhost: nodedown

DIAGNOSTICS
===========

attempted to contact: [sa@localhost]

sa@localhost:
* connected to epmd (port 4369) on localhost
* epmd reports: node 'sa' not running at all
other nodes on localhost: ['rabbitmq-cli-21513']
* suggestion: start the node

current node details:
- node name: 'rabbitmq-cli-21513@SBISOCHYDCTRLVLC4'
- home dir: /var/lib/rabbitmq
- cookie hash: MCd37fXaR6qJKWq4ww9F1Q==

[]# service rabbitmq-server start
Starting rabbitmq-server: SUCCESS
rabbitmq-server.
[root@SBISOCHYDCTRLVLC4 ~]# ps -ef | grep rabbit
rabbitmq 2208 1 0 Jul02 ? 00:00:01 /usr/lib64/erlang/erts-5.10.4/bin/epmd -daemon
root 21999 21383 0 14:11 pts/0 00:00:00 grep rabbit

We do have proper connectivity from the VLC to the decoders and vice versa.