2020-03-26 11:54 AM
I deployed a new Log Decoder and added it to one of our VLC's but shovel is failing. The second LD added successfully. However, trying to find out why this particular LD shovel is failing. I cannot find a KB related to the error I am seeing in the logs. I replaced the host name and destnation Log Decoder IPs with bold replacements in the logs:
Mar 26 15:32:05 My Hostname NwLogCollector[1747]: [MessageBrokerLogReceiver] [info] info 2020-03-26T15.32.04Z init called with ShovelConfig={destination, [{name,"AM003"}, {queue,"AM_RIC"}, {addresses,["DST Log Decoder IP"]}, {collection,"syslog"}, {reconnect_delay,30}, {prefetch_count,3}, {ack_mode,"on_confirm"}, {mandatory_flag,1}]}.
Mar 26 15:32:05 My Hostname NwLogCollector[1747]: [MessageBrokerLogReceiver] [warning] warning 2020-03-26T15.32.05Z failed to connect to Host: "DST Log Decoder IP" Port: 5671 VirtualHost: <<"logcollection">>: error:{badmatch, {error, econnrefused}}
Mar 26 15:32:05 My Hostname NwLogCollector[1747]: [MessageBrokerLogReceiver] [failure] error 2020-03-26T15.32.05Z failed to connect to Host: "DST Log Decoder IP" Port: undefined VirtualHost: <<"logcollection">>: error:{badmatch,
Can anyone advise how to resolve this shovel failed error? Thanks.
2020-03-26 11:59 AM
Is port 5671 open both ways between LD and VLC?
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2020-03-26 12:01 PM
Could I see a screen shot of how this is configured?
2020-03-26 12:12 PM
@Naushad,
I think it is port 5671. I am getting "connection refused" when I do a curl from VLC to LD. I am getting "time out" from LD back to the VLC on port 5671.
@ Dave,
I have attached the screen shot from the UI.
Thanks.
2020-03-27 03:29 AM
Does the shovel also fail if you try to set the Local Log Collector to pull from the VLC ?