Article Number
000001426
Applies To
RSA Product Set: NetWitness Endpoint
RSA Product/Service Type: NetWitness Endpoint
RSA Version/Condition: 4.4.0.4, 4.3.0.6
Issue
When a file that is NTFS compressed by the NTFS file system is requested by the UI it generates the below error message in the UI Agent Log history:
Cause
The cause of this error code generated in the UI is because the Netwitness Endpoint agent lacks support for NTFS file decompression and will generate this error.
Resolution
Currently, this is no way to work around this error without decompressing the file on the target machine and saving it in a format that is not NTFS compressed.