I want to change my On-Demand Authentication (ODA) PIN to be something that is easier for me to remember.
You can easily update your On-Demand Authentication (ODA) PIN within the RSA Self-Service Console by performing the steps below.
- Navigate to the RSA Self-Service Console here: https://community.rsa.com/selfservice
- Enter the email address associated with your account in the User ID field and press Enter or click OK.
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- Select Password as the Authentication Method and then click the Log On button.
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- Enter your password and press Enter or click the Log On button.
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- Once logged in to the RSA Self-Service Console, click on the change PIN hyperlink under the On-Demand Authentication section.
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- Enter your current PIN and then enter the new PIN you wish to use in the following two fields, then click the OK button.
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- If the operation was successful you will see a green banner displayed when returned to the RSA Self-Service Console landing page.
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If you experience any issues with the steps above, please
contact RSA Customer Support by submitting the form at
https://community.rsa.com/contact.