This article applies to the following audiences:
- RSA Customers
- RSA Partners
- RSA Employees
I want to make sure that I am notified via email whenever an advisory is published or updated for my RSA product.
There are several ways to subscribe to advisories on RSA Link, which are described below.
Automatically subscribing when registered as a customer or partner
When a user
registers for an RSA Link account and selects the
I am an RSA Customer or Partner option, they will be automatically subscribed to all product advisories for the products for which they have active maintenance contracts. No further action needs to be taken to receive those notifications.
Manually subscribing by following the advisories spaces
All content, users and locations (aka "spaces" or pages) on RSA Link can be "followed" which results in email notifications being sent when content is created or updated. Users are able to manually "follow" any of the Advisories spaces on RSA Link to which they have access, even if they do not own the product. For example, if a user has an active maintenance contract for the RSA NetWitness Platform but wishes to remain informed of any advisories for the RSA Archer Suite then he/she can follow the latter product's
Advisories space.
To manually follow an advisories space for a product, follow the steps below.
- Log in to the RSA Link website.
- Navigate to the product page whose advisories you wish to follow and then click on the ADVISORIES link in the product menu at the top of the page.
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- Click on the Follow button in the top-right corner of the page.
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- Select both the Following and Inbox options to enable email notifications for new and updated advisories.
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- To also subscribe to Service Notifications (and Technical Advisories for FRI products which are segregated), where applicable, click on the desired advisory type under the ADVISORY TYPES section and then repeat steps 3-4 above.
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Manually subscribing via the Subscriptions page
The Subscriptions page, which allows users to subscribe to advisories for all products from a single location, can be found by clicking on the
Version Upgrades button found on most product downloads page and then clicking on the
Advisories Subscriptions tab at the top of the page, or by navigating directly to
https://community.rsa.com/subscriptions in your web browser.
Once on this page, simply select the products for which you wish to receive email notifications when advisories are published and then click on the
Submit button.
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Manually Subscribing via the Subscriptions tab in the Case Management portal
After logging in to RSA Link and clicking on the
My Cases option in the main menu (or navigating directly to
https://community.rsa.com/cases) you can click on the
Subscriptions tab which allows users to subscribe to advisories for all products from a single location similar to the previous option.
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If you encounter any issues with these processes, please
contact RSA Customer Support for assistance.
For information specific to service notifications for hosted RSA Archer Suite environments, refer to the following article: How do I subscribe to service notifications for RSA Archer Suite hosted environments on RSA Link?