How to change the deployment (deploy_admin) password in the RSA NetWitness Platform 11.x

[#1]

Article Number

000001113

Applies To

RSA Product Set: NetWitness Platform, NetWitness Endpoint
RSA Product/Service Type: Admin Server/Component Host
RSA Version/Condition: 11.1, 11.2, 11.3, 11.4
Platform: CentOS 7

Resolution

Step 1: Changing the password in the UI:
Please note that you will only have to do this if you are on a version prior to 11.3. If you are on version 11.3 or greater, you can skip this step and go to the next.

1. Login to the Web User Interface with an Administrative account.
2. Go to the Admin page and select the Security Tab.
3. Select the checkbox next to the deploy_admin user.
4. Click the Reset Password button.

Notes

If the set-deploy-admin-password script fails on updating the mongo password because the old password may be different than what you may expect, please review, How to reset the deployment (deploy_admin) password for MongoDB in the RSA NetWitness Platform 11.x