Article Number
000032596
Applies To
RSA Product Set: Security Analytics
RSA Product/Service Type: Security Analytics UI, Health & Wellness
RSA Version/Condition: 10.5.1.0
Platform: CentOS
O/S Version: EL6
Issue
There are a few alerts in the Health and Wellness Alarms tab that will not clear out.
However, further investigations shows that the alerts are not current or should have already been cleared.
Resolution
This issue is being investigated by the Engineering team in order to provide a permanent resolution in a future release.
To resolve the occurrence, perform the workaround below.
- Disable the corresponding policy (e.g. Broker policy for the Broker alarm, etc.) and save the change.
- Verify on the Alarms tab that the alarms have been cleared.
- Re-enable the policy.