Article Number
000034119
Applies To
RSA Product Set: Security Analytics, NetWitness Logs and Packets
RSA Product/Service Type: Core Appliances
Platform: CentOS
O/S Version: EL6
Task
This article addresses how to create new user accounts on RSA NetWitness (formerly RSA Security Analytics) appliances via the command line.
Resolution
Follow the steps below to create new user accounts.
1. Connect to the appliance via SSH as the root user.
2. Run
useradd <user_name> command to create user.
3. Run
passwd <user_name> to choose password.
Example:
[root@XXXX ~]# useradd test123
[root@XXXX ~]# passwd test123
Changing password for user test123.
New password:
BAD PASSWORD: it is based on a dictionary word
Retype new password:
passwd: all authentication tokens updated successfully.
4. Try to access the appliance via SSH using new account created above.
Notes
This new user account may not have permissions to run more commands which may give errors similar to the example below.
[test123@concentrator ~]$ cat /var/log/messages
cat: /var/log/messages: Permission denied
The new user account can be switched to root account when additional permissions needed using
su - root command. This command will ask for the password of the root user.