Article Number
000001400
Applies To
RSA Product Set: Security Analytics
RSA Product/Service Type: Security Analytics Server, Security Analytics UI
RSA Version/Condition: 10.4.0.2, 10.4.1.x, 10.5.x, 10.6.0.x
Platform: CentOS
O/S Version: EL6
Issue
The procedure documented in the knowledge base article entitled
How to Install a Public CA Certificate on RSA Security Analytics running Jetty 9 cannot be performed successfully and causes the jettysrv service to crash.
Resolution
For detailed instructions on performing this process, refer to the document entitled
Installing a Public CA Certificate on RSA Security Analytics 10.4.0.2 and Above.
If you are on RSA Security Analytics 10.6.1 and above please refer to this documentation for this process: Sec/User Mgmt: Step 3. Import Server Certificate and Trusted CA Certificate.
Notes
Refer to the knowledge base article entitled
How to Install a Public CA Certificate on RSA Security Analytics running Jetty 9 for steps on performing the procedure at versions 10.3.x, 10.4.0.0, and 10.4.0.1.