Article Number
000001201
Applies To
RSA Product Set: NetWitness Logs & Network
RSA Product/Service Type: NetWitness Core appliance
RSA Version/Condition: 10.6.x, 11.x
Platform: Dell iDRAC
Issue
Re-imaging or build-sticking a RSA NetWitness appliance remotely via the iDRAC.
How to remotely re-image a RSA NetWitness appliance by utilizing the iDRAC for data transfer?
How do I re-image a NetWitness appliance through the iDRAC?
How do I use a build stick through the iDRAC on a NetWitness appliance?
Resolution
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Screenshots from an iDRAC 8 on a NetWitness Series 5 (Dell R630/R730) appliance
Log into RSA Netwitness appliance's iDRAC console and bring up the virtual console.
Power off the appliance, if it is not already powered off.
The iDRAC virtual console when it is in a powered off state will look like the below image:
Notes
Please note: This process may take some time depending on the network connection quality and speed to the NetWitness appliance.
A symptom of poor network connection quality or an incomplete ISO file would result in the re-imaging failing part way through.
On a slow network it may be necessary to try the re-imaging the NetWitness appliance 2 -3 times to get it to complete.
Consider using a physical device to re-image the NetWitness appliance (USB Stick or USB DVD ROM) as it is much faster.
