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To perform a parser reload on a Decoder or Log Decoder in the RSA NetWitness UI, follow the steps below.
If the operation was successful, the Response Output field will be populated with the following message: "The parsers have been reloaded"If this does not solve your issue, please open a case with RSA Technical Support and reference this article so that we may better assist you.
Below is a screenshot of the parsers reload procedure via the RSA NetWitness UI.