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MSI (s) (38:44) [11:08:55:358]: Invoking remote custom action. DLL: C:\Windows\Installer\MSIE38D.tmp, Entrypoint: ServiceConfigure ServiceConfigure: ServiceConfigure ServiceConfigure: CustomActionData = /ECATSERVICEEXE=NWEAgent,/ECATSERVICESYS=NWEDriver,/ECATDELAYEDAUTOSTART=,/LOGFORWARDCONF= ServiceConfigure: Open service: NWEAgent ServiceConfigure: Success = 1 MSI (s) (38:14) [11:08:55:405]: Executing op: ActionStart(Name=StartServices,Description=Starting services,Template=Service: [1]) MSI (s) (38:14) [11:08:55:405]: Executing op: ProgressTotal(Total=1,Type=1,ByteEquivalent=1300000) MSI (s) (38:14) [11:08:55:405]: Executing op: ServiceControl(,Name=NWEAgent,Action=1,Wait=1,) MSI (s) (38:14) [11:09:29:624]: Note: 1: 2205 2: 3: Error MSI (s) (38:14) [11:09:29:624]: Note: 1: 2228 2: 3: Error 4: SELECT `Message` FROM `Error` WHERE `Error` = 1920 MSI (c) (3C:80) [11:09:29:639]: Font created. Charset: Req=0, Ret=0, Font: Req=, Ret=Arial Error 1920. Service 'RSA NWE Agent' (NWEAgent) failed to start. Verify that you have sufficient privileges to start system services.