The RSA Live Connect Service has been discontinued as of July 28, 2021. An advisory was published announcing the decommissioning of the RSA Live Service on July 26, 2021.
The NetWitness Logs and Packets product will be affected when access to the service is attempted.
Errors are manifested in similar fashion as shown in the below screenshots.
Investigation view
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Repond View:
Image descriptionAlso, the following messages will show up in the contexthub-server.log
2021-08-18 04:55:59,501 [unchMessageListenerContainer-6] ERROR Connection|Error while executing http requestorg.springframework.web.client.HttpClientErrorException$Forbidden: 403 Forbidden at org.springframework.web.client.HttpClientErrorException.create(HttpClientErrorException.java:83)2021-08-18 04:55:59,504 [unchMessageListenerContainer-6] ERROR Connection|Exception while executing http requestjava.util.concurrent.ExecutionException: ContextHubException(errorParameters={Error=transport.http.error}) at java.base/java.util.concurrent.FutureTask.report(FutureTask.java:122) at java.base/java.util.concurrent.FutureTask.get(FutureTask.java:205) at com.rsa.asoc.contexthub.datasource.transport.http.HttpTransport.send(HttpTransport.java:153) at com.rsa.asoc.contexthub.datasource.transport.http.HttpTransport.execute(HttpTransport.java:207)