Manually created Incidents cannot be sent to Archer when the incident summary field is blank in RSA Security Analytics 10.5

[#1]

Article Number

000030485

Applies To

RSA Product Set: Security Analytics, Archer
RSA Product/Service Type: Incident Management, SecOps
RSA Version/Condition: Security Analytics 10.5.0.0, 10.5.0.1; SecOps 1.2.0.1 and below
Platform: CentOS
O/S Version: EL6

Issue

Manually created incidents in Incident Management cannot be sent to Archer when the incident Summary field is blank. The Summary field should be required.

Resolution

This issue is resolved in SecOps 1.2.0.2.  If you are using an earlier version of SecOps, you will see this issue.

Workaround

In the Create Incident dialog box, the Summary field is required.

1. In the Alerts tab, select an alert. 
2. Click Create an Incident. 
3. Enter information in the Name and Summary fields

​The incident will then be created successfully.