1. Run the following command on the Admin Server to get the service ID for respond server
cat /etc/netwitness/respond-server/service-id
2. On the Admin Server login to Mongo Database:
mongo admin -u deploy_admin -p <deploy_admin_password>
3. Execute the following commands:
use security-server
db.certificate.find({"_id" : "rsa-nw-respond-server"})
db.certificate.find({"_id" : "<service id of respond server>"})
db.certificate.remove({"_id" : "rsa-nw-respond-server"})
db.certificate.remove({"_id" : "<service id of respond server>"})
exit
Note: Make sure to take the backup of "rsa-nw-respond-server" and "<service id of respond server>" certificate in the local drive or copy the output to the backup location.
4. Restart the jetty service
systemctl restart jetty
Note:
Take a backup of the respond-server-cert under /etc/pki/nw/service
rsa-nw-respond-server-cert.pem
rsa-nw-respond-server.chain
As chef client is failing upgrade expecting rsa-nw-respond-server-cert.pem, please move the cert files back under /vetc/pki/nw/service and retry the upgrade.