Article Number
000039979
Applies To
RSA Product Set: RSA NetWitness Logs & Network
RSA Product/Service Type: Core Appliance
RSA Version/Condition: 11.5.1.0
Platform: CentOS
O/S Version: 7
Issue
NetWitness Log Collector configured S3 Universal plugin using
Amazon S3 Universal Connector The Event source test connection fails with the "
No Messages received from the SQS queue" error as below.
Image description
Cause
This issue is due to encryption that is enabled in AWS using
Amazon SQS queues should be encrypted at rest..
Resolution
The SQS key does not hold any sensitive data. When an object is created in S3 bucket a notification is sent to the queue with the object creation time and the object path. So, there is no need to encrypt the Queue as the queue only holds these notifications. Hence, Please disable the encryption in AWS using
Amazon SQS queues should be encrypted at rest.