Pie Chart Creation Failed When Exporting Report As a PDF in RSA Security Analytics

[#1]

Article Number

000033743

Applies To

RSA Product Set: Security Analytics
RSA Product/Service Type: SA Core Appliance
RSA Version/Condition: 10.4.*,10.5.*,10.6.*
 

Issue

Chart creation failed when exporting report as a PDF.

             Image description

Cause

It could be an issue if the X Axis and Y  Axis not configured for the report.

               Image description

Resolution

1.      Select Administrator -> Reports in SA UI
2.      Go to Reports
3.      Edit Reports
4.      Change Report to 'Pie' from 'Tabular'
5.      Set X Axis and Y axis Values in option
6.      Schedule the Report