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Pop up blocker displays when downloading multiple files from myRSA

Article Number

000039180

Applies To

RSA Product Set: All products

Issue

If selecting multiple files to download from myRSA, a pop up blocker may display on the upper right of the page.

Resolution

Allow pop ups from myRSA to download all selected files. Failure to allow pop ups results in only the first selected file being downloaded and all other files fail to download. Once you allow pop ups the first time, you will not be prompted again.
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Version history
Last update:
‎2021-04-24 04:20 AM
Updated by:
Administrator Administrator

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