Power Supply Reporting Failure alarm on IDRAC dashboard in RSA Security Analytics

[#1]

Article Number

000001671

Applies To

RSA Product Set: Security Analytics
RSA Product/Service Type: SA Security Analytics Server
RSA Version/Condition: Any
Platform: CentOS
O/S Version: any
 

Issue

• Power Supply is reporting failure on the IDRAC7 dashboard, however, the power supply itself is good and cables and Leds are all ok.
• After replacing the power supply with a new one will report the same error.

 

Cause

Firmware bug.

Resolution

1. Clear the logs stats.
   Image description
2. Reset the IDRAC from the lifecycleamangement console.
   Image description

Note: Reset the IDRAC will restore the default configuration and it must be configured again 
http://www.dell.com/support/article/uk/en/ukbsdt1/SLN285628/resetting-idrac7-to-default-settings?lang=EN