RSA Security Analytics 10.4.x services groups count may appear to be inaccurate

[#1]

Article Number

000029109

Applies To

RSA Product Set: Security Analytics
RSA Product/Service Type: Security Analytics UI
RSA Version/Condition: 10.4.0.0, 10.4.0.1, 10.4.0.2
Platform: CentOS
O/S Version: EL6

Issue

The Security Analytics UI grants the ability to create groups for services.
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However, if you try to add the same device to a group twice, it will increment the count, but not add the device. 
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This typically occurs when you refresh the page, then try to add the same device.

Cause

This is a minor flaw in the UI that will be patched in an upcoming release of 10.4.  In the interim, the workaround referenced in this article may be used.  

Workaround

Refresh the page again to reset the count back to the proper value.

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