Article Number
000001530
Applies To
RSA Product Set: Security Analytics
RSA Product/Service Type: SA Core Appliance
RSA Version/Condition: 10.5.1.2
Issue
Warehouse Connector stream does not start after service password change
When trying to use the Explorer view to change the Warehouse Connector Stream source password under /warehouseconnector/sources/{IP Address}:56002/config -> Password, receive following error.
Failed to set password value to ****************. admin@x.x.x.x:56020/warehouseconnector/sources/y.y.y.y:56002/config/password received error: User 'admin' does not
have the required permission to send message 'set'. This message requires one or more of the following role(s): .; nested exception is
com.rsa.netwitness.carlos.clients.nextgen.NextGenException: admin@x.x.x.x:56020/warehouseconnector/sources/y.y.y.y:56002/config/password received error:
User 'admin' does not have the required permission to send message 'set'. This message requires one or more of the following role(s):
Cause
All the account service passwords are changed on a regular basis and as a result of this change, it caused the Streams to fail on startup.
Resolution
The resolution to this problem is to perform the following:
- Navigate to WHC->Explore view thru SA UI.
- Go to sources tree, right click on the source name and click on properties.
- Select 'setPass' property, supply password parameter and then click Send.
