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Unable to create an ODBC connection with Oracle database in RSA NetWitness Platform

Article Number

000001673

Applies To

RSA Product Set: Security Analytics, NetWitness Logs & Network
SA Product/Service Type: Log Collector
RSA Version/Condition: 10.x, 11.x
Platform: CentOS
O/S Version: EL6, EL7

Issue

Observe that when integrating an Oracle ODBC event source with the RSA Security Analytics log collector the following error might appear in the collector logs: 
 
[oracle_11g_auditing.TEST_192_168_1_100] [processing] [TEST_192_168_1_100] [processing] An error occurred creating an ODBC connection.
 The DSN for this connection is: TEST_192_168_1_100  The trapped error is: Unable to create an ODBC connection. 
DSN: TEST_192_168_1_100; username: audit_reader; reason: state: S1000; error-code: 26740354715747226; description: 
[RSA][ODBC Oracle Wire Protocol driver][Oracle]ORA-00922: missing or invalid option







 

Cause

The error indicates a driver issue but it has been identified that the problem can be caused by the "EditionName" field from the DSN configuration page of the event source in the Security analytics interface.

Resolution

To resolve the issue, remove the EditionName field from the DSN configuration page of the event source in the Security analytics interface.

If you still face the issue after removing the EditionName field, contact RSA Technical Support.
Tags (12)
  • Customer Support Article
  • KB Article
  • Knowledge Article
  • Knowledge Base
  • NetWitness
  • NetWitness Platform
  • NW
  • RSA NetWitness
  • RSA NetWitness Platform
  • RSA Security Analytics
  • Security Analytics
  • SIEM
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Version history
Last update:
‎2022-02-10 01:15 PM
Updated by:
Administrator nwinfotech Administrator

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