Upload Scan Job does not get submitted to Colo Malware if standalone Malware is also present in RSA Security Analytics environment

[#1]

Article Number

000032750

Applies To

RSA Product Set: Security Analytics
RSA Product/Service Type: Malware Analysis
RSA Version/Condition: 10.6

Issue

When both co-located and standalone Malware Analysis exist in a Security Analytics environment, file scan commands will be submitted to the standalone Malware Analysis and not the co-located Malware Analysis.

Resolution

This issue is being investigated by the Engineering team in order to provide a permanent resolution in a future release.