Article Number
000002689
Applies To
RSA Product Set: RSA Link (community.rsa.com), myRSA (my.rsa.com), Case Management (community.rsa.com/cases)
RSA Product/Service Type: Registration Portal (community.rsa.com/register)
Issue
I am an RSA SecurWorld Partner and must register for
RSA Link,
myRSA and/or the
RSA Case Management portal. I do not have an active serial number or license key for an RSA product.
Image description
I must find my Partner Site ID in order to validate my partner status when registering, but am not sure where to obtain it.
Resolution
If you are an
RSA SecurWorld Partner and do not have an active serial number for an RSA product, you can register with your Partner Site ID instead.
To retrieve your Site ID number, submit a case using the
RSA SecurWorld Partner Case Form and reference
Site ID Request as the topic. A representative from the RSA Channel Operations team will provide you with your Site ID within one to two business days.