Getting Help with NetWitness PlatformGetting Help with NetWitness Platform
Self-Help ResourcesSelf-Help Resources
There are several options that provide you with help if you need it for installing and using NetWitness:
- See the documentation for all aspects of NetWitness here: https://community.rsa.com/t5/rsa-netwitness-platform/ct-p/netwitness-documentation
- Use the Search and Ask it fields in RSA Link to find specific information here: https://community.rsa.com/
- See the NetWitness Knowledge Base:
- See the NetWitness Troubleshooting:
- See the NetWitness Blogs.
- If you need further assistance, contact RSA Support.
Contact RSA SupportContact RSA Support
If you contact RSA Support, you should be at your computer. Be prepared to provide the following information:
- The version number of the RSA NetWitness Platform product or application you are using.
- The type of hardware you are using.
Use the following contact information if you have any questions or need assistance.
| RSA Link |
In the main menu, click My Cases. |
| International Contacts (How to Contact RSA Support) | https://community.rsa.com/t5/support-information/how-to-contact-rsa-support/ta-p/563897 |
| Community | https://community.rsa.com/t5/rsa-support/ct-p/support |
