Getting Help with NetWitness Platform

Self-Help Resources

There are several options that provide you with help if you need it for installing and using NetWitness:

Contact RSA Support

If you contact RSA Support, you should be at your computer. Be prepared to provide the following information:

  • The version number of the RSA NetWitness Platform product or application you are using.
  • The type of hardware you are using.

Use the following contact information if you have any questions or need assistance.

RSA Link

https://community.rsa.com

In the main menu, click My Cases.

International Contacts (How to Contact RSA Support) https://community.rsa.com/t5/support-information/how-to-contact-rsa-support/ta-p/563897
Community https://community.rsa.com/t5/rsa-support/ct-p/support