SecurerID Unable to open a new case or manage cases

[jellis31415]

When I try to open a case, I get a message that it is temporarily unavailable

When I tryi to managed my cases, it says I do not have permission

[SanthoshV]

Hi @jellis31415,

Apologies for the inconvenience. You should be able to create cases now. Please check and let us know if you face any issues.

Thanks,
Santhosh V