This website uses cookies. By clicking Accept, you consent to the use of cookies. Click Here to learn more about how we use cookies.
Accept
Reject

NetWitness Community

  • Home
  • Products
    • NetWitness Platform
      • Advisories
      • Documentation
        • Platform Documentation
        • Known Issues
        • Security Fixes
        • Hardware Documentation
        • Threat Content
        • Unified Data Model
        • Videos
      • Downloads
      • Integrations
      • Knowledge Base
    • NetWitness Cloud SIEM
      • Advisories
      • Documentation
      • Knowledge Base
    • NetWitness Detect AI
      • Advisories
      • Documentation
      • Knowledge Base
    • NetWitness Investigator
    • NetWitness Orchestrator
      • Advisories
      • Documentation
      • Knowledge Base
      • Legacy NetWitness Orchestrator
        • Advisories
        • Documentation
  • Community
    • Blog
    • Discussions
    • Events
    • Idea Exchange
  • Support
    • Case Portal
      • Create New Case
      • View My Cases
      • View My Team's Cases
    • Community Support
      • Getting Started
      • News & Announcements
      • Community Support Forum
      • Community Support Articles
    • Product Life Cycle
    • Support Information
    • General Security Advisories
  • Training
    • Blog
    • Certification Program
    • Course Catalog
      • Netwitness XDR
      • EC-Council Training
    • New Product Readiness
    • On-Demand Subscriptions
    • Student Resources
    • Upcoming Events
    • Role-Based Training
  • Technology Partners
  • Trust Center
Sign InRegister Now
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
Getting Started
  • NetWitness Community
  • Support
  • Community Support
  • Getting Started
  • Registering for a NetWitness Community Account
  • Options
    • Subscribe to RSS Feed
    • Bookmark
    • Subscribe
    • Printer Friendly Page
    • Report Inappropriate Content
50% helpful (1/2)

Registering for a NetWitness Community Account

jeffshurtliff
Administrator jeffshurtliff Administrator
Administrator
Options
  • Mark as New
  • Bookmark
  • Subscribe
  • Mute
  • Subscribe to RSS Feed
  • Permalink
  • Print
  • Report Inappropriate Content

on ‎2022-01-24 03:04 PM - edited on ‎2022-02-08 04:57 PM by Administrator braydengreen Administrator

In order to have the most beneficial experience on the NetWitness Community, such as being able to participate in forums, access product downloads and manage support cases online, you must register for an account.  This tutorial provides the instructions for registering, logging in and choosing a username.

  1. Click on the Register Now button in the top-right corner of the page or click here to navigate to the registration portal.

  2. On the registration portal, enter your email address in the first two fields in the form.

    1-registration-portal.png
    After entering your email address in the fields and your address is validated, new form fields will appear.

  3. Select NetWitness in the Product Family field.

    2-product-family.png

  4. Select SecurID Community / NetWitness Community in the field asking where you wish to register.

    3-where-to-register.png

  5. Enter your first and last name in the respective fields.
     
    Your name will not be displayed on the community. This name will only be displayed privately and to customer support.
    4-first-last-name.png

  6. If you are registering as a customer or partner, leave the "I am a customer or partner" option selected, or deselect it if you are registering as a limited access community user.

    5-customer-section.png

  7. If you are registering as a customer or partner, choose how you wish to validate your status by selecting the preferred option in the Type field and then provide the respective value in the neighboring field.

    6-validation-type.png

  8. Enter the CAPTCHA characters and click the Verify button.

    7-captcha.png

  9. Select the box to agree to the terms & conditions and privacy statement and then click the Continue button.

    8-terms-conditions.png

  10. Select at least one of the multifactor authentication (MFA) methods on the next screen.

    9-mfa-options.png

  11. If you selected Security Questions then choose the questions you wish to answer, provide the respective answers in the appropriate fields, and then click the Continue button.

    10-security-questions.png

  12. If you selected On-Demand Authentication then provide your mobile phone number and choose whether you would like to use the last 4 digits of your number as your PIN (recommended) or create a custom PIN, and then click the Continue button.

    11-oda.png

  13. If the process was successful then you will get a message reporting the success and instructing you to check your email for instructions on completing your registration.

    12-complete-message.png

  14. Check your inbox for the welcome email which will contain a temporary password for logging in.

    13-welcome-email.png

  15. Return to the NetWitness Community, click the Login link in the top-right corner of any page, and log in using the credentials provided in the welcome email.

    14-log-in.png

  16. You will be prompted to enter the temporary password once more and will then be required to change the password.

    15-change-password.png

  17. Once you are returned to the community website, you will be prompted to choose a username by which you will be known throughout the community in posts, comments, etc.

    16-nw-choose-username.png

After completing these steps, you will arrive back at the community home page and will see a notification that you have successfully registered and chosen your username.  At this point you can now proceed to participate in the community.

17-nw-home-page.png

Labels:
  • Login
  • Registration
  • Getting Started
  • new account
  • Register
Was this article helpful? Yes No
1 Like
Share
Version history
Last update:
‎2022-02-08 04:57 PM
Updated by:
Administrator braydengreen Administrator
Contributors
  • braydengreen
    braydengreen
Powered by Khoros
  • Blog
  • Events
  • Discussions
  • Idea Exchange
  • Knowledge Base
  • Case Portal
  • Community Support
  • Product Life Cycle
  • Support Information
  • About the Community
  • Terms & Conditions
  • Privacy Statement
  • Acceptable Use Policy
  • Employee Login
© 2022 RSA Security LLC or its affiliates. All rights reserved.