Access denied to download Netwitness paltform

[Mostafa_Ameen]

I can not access download page to download netwitness and install.

every time I go to "Products" -> "NetWitness Platform" -> Downloads.

I receive Access Denied !

[JohnKisner]

Mostafa Ameen,

Please open a case in the CS case portal in community.netwitness.com. Go to Support -> Case Portal -> Create New Case. Put in the details of what you are experiencing and our Support can take a look at what your issue may be. Is this the only place you are having issue access RSA Link/Community Portal? If not place all the areas that you are having issues into the case as well.

[Mostafa_Ameen]

Thanks MR. John Kinsner,

I already tried to open a case in support, but every time the Page "Access not Permitted" appear to me ! when i Go to Support -> Case Portal -> Create New Case.

Although I registered as a Partner Portal account.

[JohnKisner]

Mostafa Ameen,

I have engaged our Customer Relations Desk team about what you are experiencing. They are currently looking into addressing this issue for you. Someone should either reach out to you directly or via this post in the next several hours once we have finished our investigation as we may need more information from you.

Thank you for your patience.

[Mostafa_Ameen]

Thanks MR. John Kisner for your time and effort.