2018-09-05 10:14 AM
How can I view ALL of the number of alerts? I've widened the screen and that doesn't work. Is there also a way to view page 2, page 3, etc.?
2018-09-05 11:23 AM
By default the interface should load the first 1000 in the screen, yours seems to be stuck at 300 … has more loaded since you sent the screen shot?
I see you have a custom date range included and the names are different, you can use the filter option below on the left to show a subset of events to scroll through so the result set fits inside the 1000 cap.
What version are you on?
NW11.?
2018-09-05 11:26 AM
Roger, similar to your issue yesterday, I think something is wrong with your Respond service. I've seen that number display hundreds of thousands of alerts due to a misconfigured rule. Furthermore, that page will show 1,000 alerts per page, and to my knowledge that isn't a setting you can change. So the fact that it's showing you 300 of --- tells me that you might only have 300 alerts in total in the time range you specified.
I think Support should have a look at your Respond service to see what's going on with regards to both issues.
2018-09-05 12:54 PM
Yes, NW 11
2018-09-05 12:56 PM
Hi Sean, as you suggested yesterday..I contacted support and we removed the server and re-added it. That worked for building my report.