An error occurred publishing to an AMQP channel: : a socket error occurred

[MosesFernandes]

Hello,

Please help me in resolving this error

Dec 18 14:36:15 NWAPPLIANCE24603 nw[11976]: [AMQPClientBase] [failure] An error occurred creating an AMQP channel: : a socket error occurred
Dec 18 14:36:15 NWAPPLIANCE24603 nw[11976]: [BufferedChannel] [failure] An error occurred publishing to an AMQP channel: : a socket error occurred

[Rashed]

Hello Moses,

Thanks for your Email.

Kindly note that we do support issues starting version 10.6.x as per the RSA community link.

Kindly proceed with upgrading your server to at least version 10.6.0

Let me know if any further assistance is needed from my side.

Thanks,

Rashed

Sent from my Samsung Galaxy smartphone.

[MosesFernandes]

Hello Rashed,

We need to resolve the issue at the earliest. 

There are people who might have the solution on the same error for 10.2. version.

Once the errors resolved and after the approval of management team we will soon upgrade it to 10.6.6

Please suggest any solution on this error

[MosesFernandes]

Emmanuele La Porta‌

 Emmanuele, if you can help me out in resolving the issue it would be great favour.

Please suggest

[JoshRandall]

This appears like an issue that will be best handled through a support case.  I recommend going that route.