Hi to all,
In our archiver, we can't modify any of the settings of the "default collection" from the "Data Retention" tab in the configuration page.
It is gray and when you move your mouse over it, it states: "This collection has advanced configuration settings. Editing through this interface has been disabled."
We didn't apply any "advance configuration" on it and, actually, it is a big issue not to be able to modify the retention.
Has anyone experienced a strange behaviour like this? If yes, could you share the solution/workaround you applied?
Thank you for your time (and sorry for my English)
Open the Archiver View > Explore and have a look under archiver > collections > database > config if any of the $.dir value is showing something different from 0 B.
When this is set to something different from 0 the UI will show the collection greyed out to avoid overwriting these values.
Here is something for your reference about these settings:https://community.rsa.com/docs/DOC-63995
Unless you are experienced with these settings I would advise to check with tech support.
Thank you Giuseppe!
Yes, you are right. Actually there is not "=0 B" after any of the mount points configured for metadb, sessiondb, packetdb and index.
Since we have a case open for this issue and we had a collection index file corrupted few days ago with the DB offline for many hours, I will ask it to the tech support.
In the mean time, thank you!