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Anonymous · ‎2013-11-17

i have configured the ip, netmask and gateway after that i tried to aceess SA server via browser by using its ip address but i got error 503, service unavailable.

powered by jetty.

can anyone tell me how to resolve this jetty error?

waiting for help

huanzhou1 · ‎2013-11-23

do you have the SA SP1 ISO file with you? You should be able to find all the rpm packages.

Anonymous · ‎2013-11-23

I dont have SA SP1package. can you tell me from where i can get this file?

Sent from Samsung Mobilepatriot3w <emc-community-network@emc.com> wrote:ECN

can anyone help me to resolve jetty error in Security analytic server

reply from patriot3w in RSA Security Analytics - View the full discussion

do you have the SA SP1 ISO file with you? You should be able to find all the rpm packages.

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huanzhou1 · ‎2013-11-25

can you download from download.rsasecurity.com? or you may check with support.

you can download the packages from centos: Index of /centos/6/os/x86_64/Packages

AdamRasnick · ‎2013-11-27

You should be able to get the SA SP1 from SCOL/downloads.

Anonymous · ‎2013-11-28

i have SA 10.2 if i will update it SA 10.3 then is this jetty problem will resolve?

Anonymous · ‎2013-11-28

Hi,

your version of java sdk sounds really strange. It should be installed java-1.7.0-openjdk-1.7.0.19-2.3.9.1.el6_4.x86_64.

Do you update your system with yum? If you did that please don't do it anymore. You have to install only the packages in the packed file from RSA SCOL.

huanzhou1 · ‎2013-11-29

i don't think upgrade will resolved the issue, you try to reinstall the packages first.

btw, why didn't you open a support case?

AdamRasnick · ‎2013-12-02

I would definitely open a support case so that they can verify your box.

Anonymous · ‎2013-12-02

jetty problem resolved but got another bad credential problem

AdamRasnick · ‎2013-12-02

I would open up a support case on the bad credential problem. What version are you running?