can anyone help me with this error

[dagmsolomon]

can anyone help me with this error

RSA Security Analytics
Service Unavailable
Error Description:
Security Analytics server is unable to start. Please make sure all services are running and restart the Security Analytics server.
View Error

Stack Backtrace

org.springframework.beans.factory.BeanCreationException: Error creating bean with name 'unifiedDashboardController': Injection of autowired dependencies failed; nested exception is org.springframework.beans.factory.BeanCreationException: Could not autowire field: protected com.rsa.smc.sa.core.endpoint.service.EndpointService com.rsa.smc.sa.core.web.BaseModelController.endpointService; nested exception is org.springframework.beans.factory.BeanCreationException: Error creating bean with name 'defaultEndpointService': Injection of autowired dependencies failed; nested exception is org.springframework.beans.factory.BeanCreationException: Could not autowire field: private com.rsa.smc.sa.core.appliance.service.ApplianceService com.rsa.smc.sa.core.endpoint.service.DefaultEndpointService.applianceService; nested exception is org.springframework.beans.factory.BeanCreationException: Error creating bean with name 'defaultApplianceService': Injection of autowired dependencies failed; nested exception is org.springframework.beans.factory.BeanCreationException: Could not autowire field: private com.rsa.smc.sa.admin.service.PuppetService com.rsa.smc.sa.core.appliance.service.DefaultApplianceService.puppetService; nested exception is org.springframework.beans.factory.BeanCreationException: Error creating bean with name 'defaultPuppetService': Injection of autowired dependencies failed; nested exception is org.springframework.beans.factory.BeanCreationException: Could not autowire field: private com.rsa.smc.sa.admin.management.provision.ApplianceProvision com.rsa.smc.sa.admin.service.DefaultPuppetService.applianceProvision; nested exception is org.springframework.beans.factory.BeanCreationException: Error creating bean with name 'defaultApplianceProvision': Injection of autowired dependencies failed; nested exception is org.springframework.beans.factory.BeanCreationException: Could not autowire field: private com.rsa.smc.sa.admin.management.provision.ApplianceAddServicesState com.rsa.smc.sa.admin.management.provision.DefaultApplianceProvision.addServicesState; nested exception is org.springframework.beans.factory.BeanCreationException: Error creating bean with name 'applianceAddServicesState': Injection of autowired dependencies failed; nested exception is org.springframework.beans.factory.BeanCreationException: Could not autowire field: private com.rsa.smc.sa.admin.management.domain.repository.NodesRepository com.rsa.smc.sa.admin.management.provision.ApplianceAddServicesState.nodesRepository; nested exception is org.springframework.beans.factory.BeanCreationException: Error creating bean with name 'nodesRepository': FactoryBean threw exception on object creation; nested exception is org.springframework.beans.factory.BeanCreationException: Error creating bean with name 'updateSACenteralMeta': Injection of autowired dependencies failed; nested exception is org.springframework.beans.factory.BeanCreationException: Could not autowire field: private com.rsa.smc.sa.esa.service.EsaCentralMetaService com.rsa.smc.sa.esa.job.UpdateSACenteralMeta.esaCentralMetaService; nested exception is org.springframework.beans.factory.BeanCreationException: Error creating bean with name 'defaultEsaCentralMetaService': Injection of autowired dependencies failed; nested exception is org.springframework.beans.factory.BeanCreationException: Could not autowire field: private com.rsa.smc.sa.esa.domain.repository.MetaTypeRepository com.rsa.smc.sa.esa.service.DefaultEsaCentralMetaService.metaTypeRepository; nested exception is org.springframework.beans.factory.BeanCreationException: Error creating bean with name 'metaTypeRepository': FactoryBean threw exception on object creation; nested exception is org.springframework.beans.factory.BeanCreationException: Error creating bean with name 'outputActionProviderEventListener': Injection of autowired dependencies failed; nested exception is org.springframework.beans.factory.BeanCreationException: Could not autowire field: com.rsa.smc.sa.esa.service.SynchronizationService com.rsa.smc.sa.esa.events.AbstractContentEventListener.synchronizationService; nested exception is org.springframework.beans.factory.BeanCreationException: Error creating bean with name 'defaultSynchronizationService': Injection of autowired dependencies failed; nested exception is org.springframework.beans.factory.BeanCreationException: Could not autowire field: com.rsa.smc.sa.esa.domain.repository.SynchronizationRepository com.rsa.smc.sa.esa.service.DefaultSynchronizationService.synchronizationRepository; nested exception is org.springframework.beans.factory.BeanCreationException: Error creating bean with name 'synchronizationRepository': FactoryBean threw exception on object creation; nested exception is org.springframework.beans.factory.BeanCreationException: Error creating bean with name 'metaTypeEventListener': Injection of autowired dependencies failed; nested exception is org.springframework.beans.factory.BeanCreationException: Could not autowire field: com.rsa.smc.sa.esa.service.RuleService com.rsa.smc.sa.esa.events.AbstractContentEventListener.ruleService; nested exception is org.springframework.beans.factory.BeanCreationException: Error creating bean with name 'defaultRuleService': Injection of autowired dependencies failed; nested exception is org.springframework.beans.factory.BeanCreationException: Could not autowire field: private com.rsa.smc.sa.esa.service.generator.epl.EplGenerator com.rsa.smc.sa.esa.service.DefaultRuleService.eplGenerator; nested exception is org.springframework.beans.factory.BeanCreationException: Error creating bean with name 'eplGenerator': Injection of autowired dependencies failed; nested exception is org.springframework.beans.factory.BeanCreationException: Could not autowire field: private com.rsa.smc.sa.esa.domain.repository.RuleTemplateRepository com.rsa.smc.sa.esa.service.generator.epl.EplGenerator.ruleTemplateRepository; nested exception is org.springframework.beans.factory.BeanCreationException: Error creating bean with name 'ruleTemplateRepository': FactoryBean threw exception on object creation; nested exception is org.springframework.beans.factory.BeanCreationException: Error creating bean with name 'databaseReferenceEventListener': Injection of autowired dependencies failed; nested exception is org.springframework.beans.factory.BeanCreationException: Could not autowire field: com.rsa.smc.sa.content.service.TemplateService com.rsa.smc.sa.esa.events.AbstractContentEventListener.templateService; nested exception is org.springframework.beans.factory.BeanCreationException: Error creating bean with name 'defaultTemplateService': Injection of autowired dependencies failed; nested exception is org.springframework.beans.factory.BeanCreationException: Could not autowire field: private com.rsa.smc.sa.content.domain.repository.TemplateRepository com.rsa.smc.sa.content.service.DefaultTemplateService.templateRepository; nested exception is org.springframework.beans.factory.BeanCreationException: Error creating bean with name 'templateRepository': FactoryBean threw exception on object creation; nested exception is org.springframework.beans.factory.BeanCreationException: Error creating bean with name 'synchronizationEventListener': Injection of autowired dependencies failed; nested exception is org.springframework.beans.factory.BeanCreationException: Could not autowire field: com.rsa.smc.sa.content.service.OutputActionProviderService com.rsa.smc.sa.esa.events.AbstractContentEventListener.outputActionProviderService; nested exception is org.springframework.beans.factory.BeanCreationException: Error creating bean with name 'defaultOutputActionProviderService': Injection of autowired dependencies failed; nested exception is org.springframework.beans.factory.BeanCreationException: Could not autowire field: com.rsa.smc.sa.content.domain.repository.OutputActionProviderRepository com.rsa.smc.sa.content.service.DefaultOutputActionProviderService.outputActionProviderRepository; nested exception is org.springframework.beans.factory.BeanCreationException: Error creating bean with name 'outputActionProviderRepository': FactoryBean threw exception on object creation; nested exception is org.springframework.beans.factory.BeanCreationException: Error creating bean with name 'rtaEndpointListener': Injection of autowired dependencies failed; nested exception is org.springframework.beans.factory.BeanCreationException: Could not autowire field: com.rsa.smc.sa.esa.service.DatabaseReferenceService com.rsa.smc.sa.esa.events.RtaEndpointListener.service; nested exception is org.springframework.beans.factory.BeanCreationException: Error creating bean with name 'defaultDatabaseReferenceService': Injection of autowired dependencies failed; nested exception is org.springframework.beans.factory.BeanCreationException: Could not autowire field: com.rsa.smc.sa.esa.domain.repository.DatabaseReferenceRepository com.rsa.smc.sa.esa.service.DefaultDatabaseReferenceService.repository; nested exception is org.springframework.beans.factory.BeanCreationException: Error creating bean with name 'databaseReferenceRepository': FactoryBean threw exception on object creation; nested exception is org.springframework.beans.factory.BeanCreationException: Error creating bean with name 'enrichmentEventListener': Injection of autowired dependencies failed; nested exception is org.springframework.beans.factory.BeanCreationException: Could not autowire field: com.rsa.smc.sa.content.service.OutputActionService com.rsa.smc.sa.esa.events.AbstractContentEventListener.outputActionService; nested exception is org.springframework.beans.factory.BeanCreationException: Error creating bean with name 'defaultOutputActionService': Injection of autowired dependencies failed; nested exception is org.springframework.beans.factory.BeanCreationException: Could not autowire field: private com.rsa.smc.sa.content.domain.repository.OutputTypeRepository com.rsa.smc.sa.content.service.DefaultOutputActionService.outputTypeRepository; nested exception is org.springframework.beans.factory.BeanCreationException: Error creating bean with name 'outputTypeRepository': FactoryBean threw exception on object creation; nested exception is org.springframework.beans.factory.BeanCreationException: Error creating bean with name 'defaultContentInitializer': Injection of autowired dependencies failed; nested exception is org.springframework.beans.factory.BeanCreationException: Could not autowire field: private com.rsa.smc.sa.esa.service.OOTBContentService com.rsa.smc.sa.esa.events.DefaultContentInitializer.esaOOTBContentService; nested exception is org.springframework.beans.factory.BeanCreationException: Error creating bean with name 'defaultOOTBContentService': Injection of autowired dependencies failed; nested exception is org.springframework.beans.factory.BeanCreationException: Could not autowire field: com.rsa.smc.sa.esa.service.EnrichmentSourceService com.rsa.smc.sa.esa.service.DefaultOOTBContentService.enrichmentSourceService; nested exception is org.springframework.beans.factory.BeanCreationException: Error creating bean with name 'defaultEnrichmentSourceService': Injection of autowired dependencies failed; nested exception is org.springframework.beans.factory.BeanCreationException: Could not autowire field: com.rsa.smc.sa.esa.domain.repository.EnrichmentSourceRepository com.rsa.smc.sa.esa.service.DefaultEnrichmentSourceService.enrichmentSourceRepository; nested exception is org.springframework.beans.factory.BeanCreationException: Error creating bean with name 'enrichmentSourceRepository': FactoryBean threw exception on object creation; nested exception is org.springframework.beans.factory.BeanCreationException: Error creating bean with name 'defaultEntitlementService': Injection of autowired dependencies failed; nested exception is org.springframework.beans.factory.BeanCreationException: Could not autowire field: private com.rsa.smc.sa.core.licensing.LLSManager com.rsa.smc.sa.admin.service.entitlement.DefaultEntitlementService.llsManager; nested exception is org.springframework.beans.factory.BeanCreationException: Error creating bean with name 'LLSManager': Injection of autowired dependencies failed; nested exception is org.springframework.beans.factory.BeanCreationException: Could not autowire field: private com.rsa.smc.sa.core.licensing.OOTBLicenseManager com.rsa.smc.sa.core.licensing.LLSManager.ootbLicenseManager; nested exception is org.springframework.beans.factory.BeanCreationException: Error creating bean with name 'OOTBLicenseManager': Injection of autowired dependencies failed; nested exception is org.springframework.beans.factory.BeanCreationException: Could not autowire field: private com.rsa.smc.sa.admin.service.entitlement.OOTBEntitlementService com.rsa.smc.sa.core.licensing.OOTBLicenseManager.ootbService; nested exception is org.springframework.beans.factory.BeanCreationException: Error creating bean with name 'OOTBEntitlementService': Injection of autowired dependencies failed; nested exception is org.springframework.beans.factory.BeanCreationException: Could not autowire field: private com.rsa.smc.sa.admin.domain.repository.entitlement.OOTBInfoQueryDAO com.rsa.smc.sa.admin.service.entitlement.OOTBEntitlementService.ootbInfoQueryDAO; nested exception is org.springframework.beans.factory.BeanCreationException: Error creating bean with name 'OOTBInfoQueryDAOImpl': Injection of autowired dependencies failed; nested exception is org.springframework.beans.factory.BeanCreationException: Could not autowire field: com.rsa.smc.sa.admin.domain.repository.entitlement.OOTBInfoRepository com.rsa.smc.sa.admin.domain.repository.entitlement.OOTBInfoQueryDAOImpl.ootbInfoRepository; nested exception is org.springframework.beans.factory.BeanCreationException: Error creating bean with name 'OOTBInfoRepository': FactoryBean threw exception on object creation; nested exception is org.springframework.beans.factory.BeanCreationException: Error creating bean with name 'licenseComplianceEvaluator': Injection of autowired dependencies failed; nested exception is org.springframework.beans.factory.BeanCreationException: Could not autowire field: private com.rsa.smc.sa.admin.service.entitlement.MeteredEntitlementService com.rsa.smc.sa.admin.service.entitlement.LicenseComplianceEvaluator.meteredEntitlementService; nested exception is org.springframework.beans.factory.BeanCreationException: Error creating bean with name 'meteredEntitlementService': Injection of autowired dependencies failed; nested exception is org.springframework.beans.factory.BeanCreationException: Could not autowire field: com.rsa.smc.sa.admin.domain.repository.entitlement.MeteredQueryDAO com.rsa.smc.sa.admin.service.entitlement.MeteredEntitlementService.meteredQueryDAO; nested exception is org.springframework.beans.factory.BeanCreationException: Error creating bean with name 'meteredQueryDAOImpl': Injection of autowired dependencies failed; nested exception is org.springframework.beans.factory.BeanCreationException: Could not autowire field: com.rsa.smc.sa.admin.domain.repository.entitlement.MeteredSpikeRepository com.rsa.smc.sa.admin.domain.repository.entitlement.MeteredQueryDAOImpl.meteredSpikeRepository; nested exception is org.springframework.beans.factory.BeanCreationException: Error creating bean with name 'meteredSpikeRepository': FactoryBean threw exception on object creation; nested exception is org.springframework.beans.factory.BeanCreationException: Error creating bean with name 'endpointCleanupService': Injection of autowired dependencies failed; nested exception is org.springframework.beans.factory.BeanCreationException: Could not autowire field: private com.rsa.smc.sa.core.licensing.LicensingService com.rsa.smc.sa.core.endpoint.service.EndpointCleanupService.licensingService; nested exception is org.springframework.beans.factory.BeanCreationException: Error creating bean with name 'licensingService': Injection of autowired dependencies failed; nested exception is org.springframework.beans.factory.BeanCreationException: Could not autowire field: private com.rsa.smc.sa.admin.service.entitlement.LicenseDeviceHistoryService com.rsa.smc.sa.core.licensing.LicensingService.historyService; nested exception is org.springframework.beans.factory.BeanCreationException: Error creating bean with name 'licenseDeviceHistoryService': Injection of autowired dependencies failed; nested exception is org.springframework.beans.factory.BeanCreationException: Could not autowire field: private com.rsa.smc.sa.admin.domain.repository.entitlement.LicenseDeviceHistoryRepository com.rsa.smc.sa.admin.service.entitlement.LicenseDeviceHistoryService.licenseDeviceHistoryRepository; nested exception is org.springframework.beans.factory.BeanCreationException: Error creating bean with name 'licenseDeviceHistoryRepository': FactoryBean threw exception on object creation; nested exception is com.mongodb.MongoException: not authorized for query on sa.system.indexes
at AutowiredAnnotationBeanPostProcessor postProcessPropertyValues(AutowiredAnnotationBeanPostProcessor.java:298)
at AbstractAutowireCapableBeanFactory populateBean(AbstractAutowireCapableBeanFactory.java:1,148)
at AbstractAutowireCapableBeanFactory doCreateBean(AbstractAutowireCapableBeanFactory.java:519)
at AbstractAutowireCapableBeanFactory createBean(AbstractAutowireCapableBeanFactory.java:458)
at AbstractBeanFactory$1 getObject(AbstractBeanFactory.java:293)
at DefaultSingletonBeanRegistry getSingleton(DefaultSingletonBeanRegistry.java:223)
at AbstractBeanFactory doGetBean(AbstractBeanFactory.java:290)
at AbstractBeanFactory getBean(AbstractBeanFactory.java:191)
at DefaultListableBeanFactory preInstantiateSingletons(DefaultListableBeanFactory.java:636)
at AbstractApplicationContext finishBeanFactoryInitialization(AbstractApplicationContext.java:934)
at AbstractApplicationContext refresh(AbstractApplicationContext.java:479)
at ContextLoader configureAndRefreshWebApplicationContext(ContextLoader.java:410)
at ContextLoader initWebApplicationContext(ContextLoader.java:306)
at ContextLoaderListener contextInitialized(ContextLoaderListener.java:112)
at SafeModeContextListener contextInitialized(SafeModeContextListener.java:37)
at ContextHandler callContextInitialized(ContextHandler.java:788)
at ServletContextHandler callContextInitialized(ServletContextHandler.java:434)
at ContextHandler startContext(ContextHandler.java:780)
at ServletContextHandler startContext(ServletContextHandler.java:284)
at WebAppContext startContext(WebAppContext.java:1,322)
at ContextHandler doStart(ContextHandler.java:732)
at WebAppContext doStart(WebAppContext.java:490)
at AbstractLifeCycle start(AbstractLifeCycle.java:69)
at ContainerLifeCycle start(ContainerLifeCycle.java:118)
at ContainerLifeCycle addBean(ContainerLifeCycle.java:282)
at ContainerLifeCycle addBean(ContainerLifeCycle.java:214)
at ContainerLifeCycle updateBeans(ContainerLifeCycle.java:764)
at HandlerCollection setHandlers(HandlerCollection.java:89)
at ContextHandlerCollection setHandlers(ContextHandlerCollection.java:145)
at HandlerCollection addHandler(HandlerCollection.java:155)
at StandardDeployer processBinding(StandardDeployer.java:41)
at AppLifeCycle runBindings(AppLifeCycle.java:186)
at DeploymentManager requestAppGoal(DeploymentManager.java:495)
at DeploymentManager addApp(DeploymentManager.java:146)
at ScanningAppProvider fileAdded(ScanningAppProvider.java:175)
at ScanningAppProvider$1 fileAdded(ScanningAppProvider.java:64)
at Scanner reportAddition(Scanner.java:605)
at Scanner reportDifferences(Scanner.java:528)
at Scanner scan(Scanner.java:391)
at Scanner doStart(Scanner.java:313)
at AbstractLifeCycle start(AbstractLifeCycle.java:69)
at ScanningAppProvider doStart(ScanningAppProvider.java:145)
at AbstractLifeCycle start(AbstractLifeCycle.java:69)
at DeploymentManager startAppProvider(DeploymentManager.java:557)
at DeploymentManager doStart(DeploymentManager.java:232)
at AbstractLifeCycle start(AbstractLifeCycle.java:69)
at ContainerLifeCycle start(ContainerLifeCycle.java:118)
at Server start(Server.java:342)
at ContainerLifeCycle doStart(ContainerLifeCycle.java:100)
at AbstractHandler doStart(AbstractHandler.java:60)
at Server doStart(Server.java:290)
at AbstractLifeCycle start(AbstractLifeCycle.java:69)
at XmlConfiguration$1 run(XmlConfiguration.java:1,250)
at AccessController doPrivileged(AccessController.java:-2)
at XmlConfiguration main(XmlConfiguration.java:1,174)
at NativeMethodAccessorImpl invoke0(NativeMethodAccessorImpl.java:-2)
at NativeMethodAccessorImpl invoke(NativeMethodAccessorImpl.java:62)
at DelegatingMethodAccessorImpl invoke(DelegatingMethodAccessorImpl.java:43)
at Method invoke(Method.java:483)
at Main invokeMain(Main.java:509)
at Main start(Main.java:651)
at Main main(Main.java:99)

[dagmsolomon]

hi john thank you for your answer yes the log is clean but i have other issue

HTTP ERROR: 503

Problem accessing /. Reason:

    Service Unavailable

---

Powered by Jetty://

and here is the log message   

Feb 16 14:47:02  puppet-agent[18397]: (/Stage[main]/Collectd/Service[collectd]/ensure) ensure changed 'stopped' to 'running'
Feb 16 14:47:03  puppet-agent[18397]: Finished catalog run in 66.46 seconds
Feb 16 14:47:38  collectd[27834]: RSA Collectd Module Framework version 10.5.0.0.2979-5 (8c5b893dd361)  Copyright (c) 2014 RSA The Security Division of EMC.
Feb 16 14:47:38  collectd[27834]: ESMAggregator: Created.  Version 10.5.0.0.2979-5 (8c5b893dd361)
Feb 16 14:47:38  collectd[27834]: Configuring collector plugin restreader_messagebus
Feb 16 14:47:38 collectd[27834]: MessageBusReadModule created.  Version 10.5.0.0.2979-5 (8c5b893dd361)
Feb 16 14:47:39  collectd[27834]: MessageBusWriteModule created.  Version 10.5.0.0.2979-5 (8c5b893dd361)
Feb 16 14:47:39 collectd[27834]: Configuring collector plugin NwCompositeStatsManager
Feb 16 14:47:39 collectd[27834]: SmsAggregator: Created.  Version 10.5.0.0.2979-5 (8c5b893dd361)
Feb 16 14:47:39 collectd[27834]: Configuring collector plugin DfStats
Feb 16 14:47:39 collectd[27834]: Configuring collector plugin NwHwStats
Feb 16 14:47:39 collectd[27834]: Configuring collector plugin NwProcess
Feb 16 14:47:39 collectd[27834]: Configuring collector plugin NwService
Feb 16 14:47:39 collectd[27834]: Configuring collector plugin NwRaidStats
Feb 16 14:47:39 collectd[27834]: Configuring collector plugin restreader_lc
Feb 16 14:47:39 collectd[27852]: ESMAggregator: Loaded 0 of 0 stats from /var/lib/netwitness/collectd/ESMAggregator
Feb 16 14:47:39 collectd[27852]: ESMAggregator: Initialized with host 5cf25615-3288-4a5a-af42-100457cda042
Feb 16 14:47:39 collectd[27852]: ESMAggregator: Stats for deleted event sources will be ignored for 300 seconds from time of deletion.
Feb 16 14:47:39 nw[10792]: [Engine] [audit] User admin (session 443, 127.0.0.1:58330) has logged in
Feb 16 14:47:39 rsaaio kernel: collectd[27852]: segfault at 253d8c ip 0000000000253d8c sp 00007fff733cbb88 error 14 in collectd[400000+2a000]
Feb 16 14:47:39 nw[10792]: [Engine] [audit] User admin (session 443, 127.0.0.1:58330) has logged out
Feb 16 14:47:39 nw[10792]: [Network] [info] Connection 427 (127.0.0.1) closing due to socket error (short read)
Feb 16 14:47:39 nw[17661]: [MessageBroker] [warning] warning 2017-02-16T14.47.39Z closing AMQP connection <0.4860.0> (127.0.0.1:53982 -> 127.0.0.1:5672):connection_closed_abruptly
Feb 16 14:47:39  nw[17661]: [MessageBroker] [warning] warning 2017-02-16T14.47.39Z closing AMQP connection <0.4863.0> (127.0.0.1:53983 -> 127.0.0.1:5672):connection_closed_abruptly
Feb 16 14:59:18 nw[11196]: [Scheduler] [info] Running task database with message dbState (op=save type=session,meta)  - 1800 secs waited
Feb 16 14:59:27 nw[11316]: [Scheduler] [info] Running task database with message dbState (op=save type=session,meta,packet)  - 1800 secs waited

[dagmsolomon]

rsa-im starts and stops immediately 

[JohnKisner]

Dagm,

We would need some complete logs to see what may be going on. I highly suggest open a support case if you have maintenance on your appliances. We need a full nwtech from the Netwitness UI server to see what is going on.