Create a new Meta Key

[RenatoGoncalves]

Hello,

One of my colleagues are trying to create a new meta key. In this case we are trying to create the name of a customer and with that we could distinguish all out clients data.

We already did:

https://community.rsa.com/thread/194442

https://community.rsa.com/docs/DOC-80195

https://app-community.rsa.com/docs/DOC-45795

But when we try to search our client data using the meta key customer-name it isn't possible.

Is there anything my colleague could do?

Antonio Teixeira‌

[RenatoGoncalves]

Checking Manage Default Meta Keys we can see customer.name.

[anuragsinha18]

So this confirms on the new meta key created.

[RenatoGoncalves]

Ok...

But when we try to query for the meta key ist stills gives the error.

We have another instance and it works.

My colleague who is responsible for that already matched both instances and the meta key are equally created, but in one we can query with customer.name and in the other it doesn't work.

[anuragsinha18]

seems to be issue with your environment. Contact RSA Support.

[RenatoGoncalves]

Thanks for the help

[KevinCole]

A related question - in my environment, we are at v11.1. At what point do we start using index-logdecoder-custom.xml instead of table-map-custom.xml for custom meta?

Regards,

Kevin

[EricPartington]

please start a new question on this topic