Failed to install services on NetWitness server

[YotamBenEzra]

Hi all,
I'm new with NW and I have a couple of basic questions.

I'm trying to deploy NW on AWS so, for now, I succeed to install and login to the NW platform using the Lite Version.

Q: How can I get the full version? what are the differences?

Q: Does the ISO need to be the same version as the server? 
Q: I want to forward Syslog from Fortigate, which component I need to configure?
Q: Is it a Log collector/Log Decoder/Hybrid Log Collector? What are the differences between these services?

Q: I deploy Remote Log Collector from the public AMI, is it necessary? or that I can forward logs to port 514 in the NW server?
 
I'm trying to install services using the UI, Admin>Host>Install> Log Collector but it keeps failing, it's not something the wrong with log collector because when I tried to install any other service its also failed.
Q: What can be the problem?

Thanks!

[EricaChalfin]

Yotam Ben Ezra‌,

I've moved your question to the RSA NetWitness Platform" data-type="space space where it will be seen by the product's support engineers, other customers and partners.  Please bookmark this page and use it when you have product-specific questions.

Alternatively, from the RSA Customer Support page, click on Ask A Question on the blue navigation bar and choose Ask A Product Related Question.  From there, scroll to RSA NetWitness Platform" data-type="space‌‌ and click Ask A Question.  That way your question will appear in the correct space.

Regards,

Erica