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EricaChalfin
Employee (Retired) EricaChalfin Employee (Retired)
Employee (Retired)
since ‎2015-09-15
‎2021-04-13

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Win the Week with RSAU - Episode 11

by EricaChalfin 2019-11-13 general.in NetWitness Education Blog
2019-11-13
RSA University "Win The Week" VLOG Episode 11!_____________________________________________________ This is a weekly VLOG series where we update you on what is happening behind the scenes at RSA University. This week we talk about upcoming training, ...

RSA Support Case Submission

by EricaChalfin 2018-07-09 general.in Support Information
2018-07-09
Best Practices:Submitting a CaseCase Submission OptionsRSA Link Case Management PortalOnline Web FormsTelephone SupportBest Practices: Case Submission by Severity LevelDefining Case Severity LevelsSeverity 1 IssuesIssues that are Severity 2 and Below...

Re: Can you please help me out regarding the ESA rule for those devices which are not sending logs to SIEM (NW)

by EricaChalfin 2020-08-31 general.in NetWitness Discussions
2020-08-31
PCL SOC‌, I've moved your question to the RSA NetWitness Platform" data-type="space space where it will be seen by the product's support engineers, other customers and partners. Please bookmark this page and use it when you have product-specific ques...

Re: Demo OTP

by EricaChalfin 2020-08-27 general.in Community Support Forum
2020-08-27
Andrey Ionov‌, I will contact a sales rep for you who covers your location. Please let me know if you do not hear from someone. Regards,Эрика

Re: Demo OTP

by EricaChalfin 2020-08-26 general.in Community Support Forum • latest reply by AndreyIonov 2020-08-27
2020-08-26
Andrey Ionov‌, Welcome to the RSA Link community! Please visit our Free Trials page to request a trial of RSA Authentication Manager. Be sure to visit the RSA SecurID Access" data-type="space‌ space.so you can share information and ask questions of t...

Re: After registration how do I add license key?

by EricaChalfin 2020-08-23 general.in Community Support Forum
2020-08-23
Bob Cartwright‌, A belated welcome to the RSA Link community! I've moved your question to the RSA Support" data-type="space space because you will not have access to the product community you need until you are properly registered.In order to registe...

Re: Single sign-on error when raising a support case

by EricaChalfin 2020-08-14 general.in Community Support Forum
2020-08-14
Laura Darsley‌, Thank you for contacting RSA Link about the SSO error you are seeing when trying to raise a support case online. I checked your account and, although you are registered on RSA Link, you are not listed with any entitlements that would ...
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