2024-09-27 10:02 AM
Good morning,
I am opening this topic because i cannot open support cases in the community page, it says:
_____________________________________________________________________________________
The page you are trying to access is temporarily unavailable. We apologize for the inconvenience.
_____________________________________________________________________________________
Can you help me to unlock the possibility to open support cases?
Thanks in advance.
Best regards,
2024-09-27 10:16 AM
Hello Giuseppe,
Issue should be resolved now, please check and let me know if you faced any issues.
Best Regards,
Habiba
2024-09-27 10:10 AM
Hello,
Thank you for contacting Netwitness Customer Support,
I have raised case#00495283 for this matter and took ownership of the case and will send you an Email shortly.
Best Regrds,
Habiba
2024-09-27 10:16 AM
Hello Giuseppe,
Issue should be resolved now, please check and let me know if you faced any issues.
Best Regards,
Habiba
2024-09-27 11:59 AM
Now it works.
Thanks
Best regards
Giuseppe
3 weeks ago
i have the same issue when trying to create a case with the same message access not permitted
3 weeks ago - last edited 3 weeks ago
..
3 weeks ago
Hello Mohamed,
I have fixed the issue, please verify from your end.
Thanks,
Ali
3 weeks ago
resolved thanks